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Why Slack user groups are awesome and how to utilize them
It’s no secret that Slack is a dynamic tool. It allows teams to communicate in a fluid and transparent manner. Channels, direct messages, and threads are all amazing tools that allow you to organize messages and keep your team informed. One feature we love that doesn’t get talked about as much is User Groups.
10 apps to power up your Jira Service Desk
There’s plenty of horsepower under the hood already, but many teams customize Jira Service Desk with other tools to take it beyond the areas it’s specifically designed for—whether that’s CRM, project management, or email management. In response to this, the Atlassian Marketplace opened its doors to software teams looking to customize and extend Jira Service Desk’s functionality in the spirit of improved team productivity.
Automate work across apps with the Zapier integration for Jira Service Desk Cloud
Focus on the task at hand with over 1,400 apps available right in Jira Service Desk.
Confluence Cloud Migration Assistant now migrates users & groups
No more manual exports. Your admins will thank you.
Supercharging the agent experience in Jira Service Desk Cloud
Finally, your team has everything they need to deliver world-class service in ways that work for them.
How apps can improve Jira Service Desk Cloud agent productivity
Spare your team wasted time and headaches with strategic automation.
An end to data dumping grounds
Keep your content at bay with ECM lifecycles and automation advice from an expert.
Recap: Developer Day 2019
This year at Summit we held our first ever Developer Day. 450 Marketplace vendors and Atlassian power users signed up to learn the fundamentals of building on Atlassian products, or learn best practices about security, performance, scale, etc. Why Developer Day? As our CTO, Sri Viswanath, mentioned during the keynote, we have held many events […]
5 tips for delivering next-level customer support
In today’s anonymous, Internet-driven world people rarely interact on a personal level. Customer support is a rare exception.
Looking ahead: what’s new and what’s to come for Server and Data Center
We’ve been hard at work making sure you have a teamwork platform you can depend on.
Recap: App Week Santa Cruz
The Event App Week is a week-long event where Atlassians come to meet and work with our third-party app/integration developers. Each App Week has a different theme, but the main goal is to help developers ship their apps, or help improve their existing apps through the lens of usability, performance, security, etc. We (the Ecosystem […]
6 ways to manage growth like a pro
Check out these standout presentations from Summit, packed with tips for scaling your Atlassian deployment and setting your admins up for success.
5 recommendations for organizing your Slack channels
One of Slacks most powerful organizational tool for your company is the Channels feature. Slack channels help keep team conversations all in one place. It allows your team to chat throughout the day using various channels to organize conversations based on projects and more.
How to use the Slack email app to get less email
It’s clear that – at least right now – you can’t fully reject email. Instead, use some of the existing tools to your advantage to make sure you’re not overwhelmed by all these notifications coming from different sources. Connecting an email app to a channel in Slack is an easy way to skip your inbox and receive instant notifications without having to leave your workspace.
