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App Week Scottsdale Recap: Cloud App Migration & Trust

During the week of January 13, 32 Atlassians and 76 third-party ecosystem developers descended upon the Wekopa Resort and Conference Center (30 minutes from Phoenix, Arizona) for App Week Scottsdale. When determining the theme of an App Week, we look to our company goals for guidance. Our main mission is to provide the best possible […]

4 customer-friendly ways to customize Jira Service Desk

Enable a consistent and transparent experience for your users and support teams.

How and why to use Slack’s threaded messages in channels and Apps

Threaded messages are a list of comments that roll up to an initial or parent message. You see examples of this in many daily tools and social apps we use today. Slack threaded messages are very similar in nature but also beneficial to keep channels clear, provide transparency, and work asynchronously as a team.

Okta: Atlassian product suite most popular app of the year

And Opsgenie is one of the fastest-growing, according to a report.

A milestone moment: $1B in lifetime sales

Today, I’m thrilled to announce that the Atlassian Ecosystem has reached an unprecedented milestone: $1B in lifetime sales. Yes, one billion. Few companies, let alone enterprise software marketplaces, reach a milestone of this caliber. Congratulations to each of you who have helped build the Atlassian Marketplace into what is today! As a former Marketplace vendor […]

The best ticketing apps on Slack for Tech Ops & IT Teams

With more and more companies moving towards chat-based workspaces like Slack, many Tech Ops and IT Teams need a Slack ticket integration that will connect their current workspace to their ticketing system. We’ve analyzed and reviewed the top 5 best ticketing systems apps and integrations for Slack to help you decide which option is the best for your team.

Self-protection capabilities for Jira Software, Jira Service Management, Bitbucket, and Confluence Data Center

Don’t let a few bad apples ruin it for everyone.

How we built the Jenkins to Jira Cloud integration (and what YOU can do with it)

Jenkins to Jira: a new type of integration Several weeks ago we launched the Jira Software Cloud plugin for Jenkins, available now on the Jenkins Plugin Index. Similar to our other integrations with CI/CD tools, this integration allows teams to automatically send build and deployment information from Jenkins and display it across Jira issues and […]

Best practices for managing alerts with Slack and Opsgenie

The bi-directional integration surfaces alerts in real time.

Opsgenie’s Microsoft Teams integration is now available in Microsoft AppSource

For faster, seamless incident response.

Atlassian extends Jira Service Desk to HR, legal, and facilities teams

Featuring templates and workflows that are purpose-built for business stakeholders.

Our quick guide to migrating Azure DevOps to Jira

These can be high-stakes, complex processes that leave little room for error – here’s how to do it right.

How to use CloudWatch to generate alerts from logs

All the information you need to stay ahead of incidents, when you need it.

Drive continuous improvement with shareable postmortems in Opsgenie

Our customers can now export incident reports to their Confluence Cloud accounts, surfacing critical information across organizations.

Atlassian’s strategy for enterprise service management leads the pack

We were named a strong performer and recognized for best overall strategy in this year’s Forrester Wave™️: ESM.