jira service management
What’s new in Opsgenie? Major enhancements announced at Summit 2019
Empowering teams to fulfill their potential, one upgrade at a time.
The top 10 reasons companies are choosing Opsgenie over competitors
The tool of choice for every type of team.
5 questions with… the CIO of Zoom
The changing role of the CIO, how IT can work smarter, and taking inspiration from pizza.
Is agile right for IT?
Answer these few questions before you follow the trends.
What ITIL 4 means for you and your team
See how you and your team can move from cost center to revenue driver, and become a tech leader in the process.
How to scale IT and get ahead of the growth curve
Scaling effectively means anticipating demand, not reacting to it. By planning your IT landscape for the future you can manage growing pains before they happen.
Automate resource adjustments for Amazon EC2 with Opsgenie Actions, a use case
Opsgenie Actions enable you to automate manual, repetitive tasks so that your resources are freed up to concentrate on higher-value work. This blog post is the second in a series of use cases in which we discuss how Opsgenie works with various third-party automation platforms to automate these traditionally manual tasks—right from the Opsgenie console or mobile […]
Optimize communications for your continuous integration and continuous delivery process
Continuous Integration and Continuous Delivery (CI/CD) is becoming a standard process in organizations that embrace agile development. CI/CD tools like Bitbucket, Bamboo and Jenkins can help by automating many of the build and deployment steps. However, there are still situations where human intervention is required and Opsgenie can make sure the right responders are notified […]
Opsgenie Actions: sign up for early access
When operating always-on services, engineers need to quickly respond to alerts and prevent issues from becoming outages. Fortunately, many alerts can be resolved through easy changes to systems or network infrastructure. However, these tasks still require manual intervention and cause interruptions for on-call responders. Opsgenie Actions, now available in beta, can reduce manual interventions by […]
Integrating Jira Server with Opsgenie
Despite the advantages of Jira Cloud, there are times when Jira Server installed on premises or in your own cloud environment is a better fit. That won’t stop you from integrating Jira with Opsgenie for on-call scheduling, alerting and incident management. Opsgenie supports secure, bidirectional integration with Jira Server even when it’s behind your firewall. […]
Opsgenie expands security options with Edge Encryption add-on
Opsgenie Edge Encryption is a new feature that makes it easy to secure sensitive data and meet compliance requirements while using Opsgenie for alerting and incident management. Edge Encryption secures data before it leaves your environment, you manage the encryption keys, and the experience is seamless for users. Atlassian has no access to the encrypted […]
Dear admins: this one’s for you
The end of the year is typically a time to reflect on what we’ve accomplished in the past twelve months and set goals for the new year. If you’re part of an IT team, you’ve probably accomplished a lot, from managing software upgrades to dealing with major incidents and service outages. But how many times […]
4 reasons it’s time to try Atlassian Data Center
At Atlassian, we want to give our customers choice in how they deploy Atlassian products: in the cloud, managed by Atlassian, or on the infrastructure of your choice with Server or Data Center. Many of our on-premise customers begin their Atlassian journey with our server products, with the ability to download our software and install […]
Incident response with AWS Systems Manager
The typical DevOps on-call engineer is responding to alerts, triaging based on service impact, troubleshooting high priority incidents, and taking action to remediate issues. Automation tools like AWS Systems Manager can be a big help in reducing some of the more repetitive work and allowing engineers to focus on the most important tasks. With the […]
Dogged by downtime? Four experts weigh in
With Cyber Monday top of mind, we decided to ask some of our customers to share their tips, tricks, and rituals for preparing for planned high-traffic days.