Confluence tips
Collaborate with your team using wiki software
We know. If you’re not familiar with using wiki software, the first thing you think of is probably Wikipedia. If that’s not the first thing, then it’s probably “WTF is a wiki?” Check out how you and your team can benefit from giving Confluence a try.
How to make better decisions as a software team
Sometimes, it’s easier to make a decision asynchronously. And for that, there’s no place better than Confluence. The Decisions Blueprint provides a simple, repeatable process for making decisions asynchronously with your team and recording them forever in Confluence. And once everything’s in Confluence, you—and anyone on your team—can reference it later.
How to build a release planning page in Confluence
Every product release requires a lot of hard work and a ton of coordination between individuals and teams. In some places, a release coordinator takes this on as a full time job, while in others, a developer, product manager, or project manager might be in charge of release planning. At Atlassian, we use Confluence to collect and organize […]
How to create sprint retrospective and demo pages (like a BOSS) with Confluence
As software makers, we rely heavily on sprint retrospectives and demos to learn more about what’s going on with our team and our products. Read on to see how to build pages that record what you’ve learned and let you share it outside your team.
How to create product requirements using Confluence
We’ve written quite a bit about the conundrum of writing requirements in an agile environment. The most important takeaway is: the best way to kick-off your software projects is to build a shared understanding amongst your team. At Atlassian we find the best way to do this is to create a collaborative product requirement to hash […]
Creating insightful customer interview pages using Confluence
Using Confluence to document and share customer interviews can help with every step of the process, including using feedback to create better products. Check out these design tips and best practices for creating customer interview pages.
3 ways to report information in Confluence
Confluence has a simple mission: to be the one place where you organize, create, and discuss work with your team. You can centralize (and organize) all your work in a single place accessible by your entire team or company. In this blog post, I’ll focus on three major improvements to existing macros available in our latest release, Confluence 5.8, that will help you organize your work and knowledge in Confluence.
Confluence 101: get the free ebook and graduate with honors
Our crash course in the basics of using Confluence started off with organizing your work in spaces. Next came creating content with pages, and we concluded with discussing work with your team. The goal: to give new users the resources to get started successfully, and vets a chance to learn best practices and new tips and tricks. The […]
Three tips to help you organize tables in Confluence
Tables are a useful tool when creating beautiful and organized Confluence pages. In our latest release, Confluence 5.8, we made some major improvements to table functions that will help you create and manage even your most massive tables. Here’s a look at three new features that will make a huge difference when you work with your next table.
Confluence 101: the 5 things I wish I knew sooner about creating pages
Here are five great tips for creating Confluence pages that I’ve learned (and wish I knew sooner) while using Confluence as the primary tool for working with my team.
Confluence 101: using pages (so the dog can’t eat your homework)
The second Confluence 101 article talks about creating content with pages. It’s meant to give you the foundation necessary for confidence and success creating useful Confluence pages. The article covers the basic concepts of pages, some best practices, and tips and tricks.
7 knowledge management tips to improve your service desk
Every day, service desk agents rely on various knowledge to solve customer problems. Whether it’s located in a document or stored in someone’s brain, that knowledge helps resolve issues and provide consistent answers. But how well are teams managing their knowledge base? Do articles go stale? Is information silo’d with senior agents? Do all agents […]
Should you create a Confluence space for your team or for each project? Part 2 of 2
This is the second of a two-part blog series about creating team and project spaces in Confluence. You can find the first part here. Let’s pick up where we left off in the last blog post. At Atlassian, the answer to the title of this blog post, is ‘both’. We primarily dedicate spaces to a team – we have […]
Confluence tip of the month: shares vs. @mentions
To anyone who doubts that Atlassians are a little too obsessed with collaboration, and tools related thereto, let me describe a recent discussion we had (which took place on our internal Confluence, of course). It was lamented that, when you share a page and include a note, those thoughts are read by one person, then […]
Should you create a Confluence space for your team or for each project? Part 1 of 2.
This is the first of a two-part blog series about creating team and project spaces in Confluence. You can find the second part here. Confluence is powerful team collaboration software because it’s so flexible. At Atlassian, it’s our company intranet and helps every single team get their work done. Confluence is our heart and soul – where teams work together on […]