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Get a handle on all your content with Confluence + apps
With companies creating more online work than ever, content management systems have become a necessity. Product requirements, content calendars, marketing plans, and business forms fill our inboxes and folders. An efficient enterprise content management system, or ECM, can save hours of company time that workers would otherwise spend tracking down files. But too often, files […]
On writing well when you’re in a damn hurry
We were told in school we’d need good writing skills for almost any job. Here’s what we weren’t told: We’d have no time to write well, which is to say slowly. The most critical writing we’ll have to do will not be in a calm, take-your-time situation. It’ll be done in some oh-sh*t-time-crunch-hurry-up-and-send-this type situation. […]
How to get peer feedback that will dramatically improve your work
Let peers challenge your ideas and inspire new ones.
Two great products, now even better together: Jira and Confluence
Confluence and Jira Software: Separate, they’re good. Together, they’re real good. In fact, over half of Jira Software teams already use Confluence as a complement to Jira and their agile development toolset. Confluence is an open and shared workspace where teams can create and organize documentation, draw up project requirements, collaborate with other teams, and provide visibility to projects. Teams […]
Atlassian Guard: Company-wide visibility, control, and security
Today, we’re excited to announce the general availability of Atlassian Guard. Atlassian Guard is a set of capabilities that gives administrators company-wide visibility, control, and security over their Atlassian Cloud products, while providing users easy access to the collaborative tools they rely on to get work done. Atlassian Guard comes equipped with: In November, we […]
Support for Xcode in Bitbucket
Developer efficiency is always top mind for the Bitbucket team and we’re constantly looking at ways to get you up and coding as quickly as possible. For example, knowing so many of you use Sourcetree as your Git client of choice meant it was a no-brainer for us to add a ‘Clone in Sourcetree’ button […]
Avoid the seagull effect: the 30/60/90 framework for feedback
Has this scenario ever happened to you? You’ve spent weeks working on a big project. It’s almost near completion and frankly, you’re quite proud of it. You did a ton of research and you fussed over every detail to make sure it’s perfect. Your big presentation is just a few days away and you’re putting on the final touches.
How Atlassian Support configures SLAs in Jira Service Desk
Atlassian Support is a global operation. With six regions, 24/7 availability, 15 products, cloud and server deployments, and different support tiers, we have a complex set of rules and logic about ticket routing. But even with our complex ticket routing system, getting the right engineer on the job in a timely manner for round-the-clock support requests […]
Scheduled maintenance message examples and inspiration
A well run service needs routine maintenance. Without regular system maintenance, updates would go uninstalled, bugs would go unsquashed, patches would go … unpatched. It’s important for the long-term reliability of your service that ops teams and system administrators feel confident and empowered about announcing maintenance activities. Whether you’re running a public service on the […]
A preview of the new agility boards in Jira Software
For more than a decade, Jira Software has helped teams around the globe turn ideas into reality. From building the world’s most prominent music streaming service, to landing a rover on Mars, to distributing life-changing healthcare in developing nations. Regardless of a team’s size, structure, or preferred style of work, Jira Software’s power and flexibility allows teams to plan, track, and deliver. However, it’s no secret this same power and […]
What’s your feedback flavor? How to give negative feedback beyond the compliment sandwich
Introducing project archiving for Jira Software Data Center
If you’ve ever let your lawn grow way too long, or skipped spring cleaning for another year (but I need that pair of shoes that don’t quite fit), you may have something in common with many Jira administrators. In Jira, it’s very easy to create new projects and tickets. But it’s not always so easy […]
Why Bitbucket Pipelines is the best CI/CD tool for your Docker-based software
In the Bitbucket team, we believe containerization is the future of continuous integration and deployment. Running your software in containers brings consistency and predictability all the way from your development environment, through your CI/CD pipeline out to production. To help smooth the path for container-based development, I wanted to reflect back on a set of […]