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How Dabadu’s Customer Success Team Uses Loom
As a CSM (Customer Success Manager) for Dabadu Inc, one of my responsibilities is to ensure that our software end-users understand how to use our product and have a seamless experience with Dabadu’s XRM (X-treme CRM). To circumvent the need for more one-on-one training, my colleagues and I have spent many hours building our support […]
How To Make a Video on YouTube
Video content is taking off. It’s an engaging content medium perfectly optimized for on-the-go viewing. And, YouTube is the world’s leading video platform, with 1.7 billion unique monthly visitors, which is why leveraging this platform should be part of every marketing strategy. Yet in 2022, it’s no longer enough to make YouTube videos, publish them, […]
Creating a Teacher Appreciation Video: Step-by-Step Guide
Looking for special ways to celebrate teacher appreciation week? While a thank you note to a teacher from a student is a heartfelt gesture, the newest way to show appreciation is via video. With that in mind, we’ve created this list of teacher appreciation video ideas to spark your imagination. As a parent, you have […]
How to Use Async to Shorten Sync Times and Accelerate Collaboration
When, where, and how can teams take advantage of async tools in the right way to accelerate collaboration, improve work, and shorten sync times?
New Survey Data: Why communication overload derails productivity (and how to fix it)
Loom’s 2023 survey of 1,500 U.S. office workers uncovered new and surprising insights into how people communicate, miscommunicate, and connect at work. The resulting report, “Mind the Communication Gap,” shows growing communication redundancies among office workers, underscoring a massive opportunity for business leaders to increase productivity, morale, and resource efficiency with effective communication tools.
Four Keys to Communication on Distributed Teams
The old adage “the work speaks for itself” isn’t as apt as it once was. Odds are you will have to speak for your work, provide feedback for someone else’s work, and decide what you should work on as a team. To do that, you need to be able to communicate clearly and efficiently. Here are four pillars of effective communication that you can use to make a bigger impact at work.
Best Practices for Providing Feedback via Loom
Async video can be such a powerful medium for delivering feedback at work. Using tools like Loom, you can preserve the nuanced details—like facial expressions, tone of voice, and body language—that all have a major impact on the way your message is received and interpreted.
5 Ways I Learned to Record Better Looms By Watching Myself for Four Months
As a professional communicator, I’d love to say that I’m churning out breezy, articulated one-take Looms on the reg. Far from it. But in four months at Loom, I have learned a lot about how I can change my own behavior in small ways to create far more effective looms and, ultimately, communicate better with my team.
The Top 10 Ways Loom Uses Async Video at Work
Loom’s team—now numbering over 175—is all-remote and based in 11 countries. We’re continually optimizing and experimenting with how to use both sync and async tools. What have we learned so far? While sync time will always play a role in our work, the use cases for async continue to grow. After talking to coworkers across functions and roles, here are the top 10 ways Loom uses Loom.
How to Decide When to Use Sync vs. Async
One way we’re working to operationalize async vs. sync at work is by creating clear guidelines for when and how we balance the two. By setting expectations, it gives individuals the autonomy to make the right decision for themselves and their cross-functional teams. It also provides a level of consistency and clarity organization-wide, establishing a team norm.
The Case for Modern Work
The first step is to identify and examine the roadblocks in front of us, then design approaches at an organizational and individual level to maximize mental health and remove those barriers. It’s a multifaceted issue, but I believe there are four core tensions impeding our best work.
Three Ways to Use Async to Get to $10B
A growing number of teams are using async to build billion dollar companies. Here’s a closer look at how three fast-growth companies — Figma, Gitlab, and Upwork — are using async communication at work to create improved employee experiences, ship better products, and scale collaboration.
How to Use Video for Employee Training that Actually Works
Leadership teams are scrambling to rethink processes and policies to ensure hybrid arrangements will work for the long term. That’s where employee training videos come in. Why video? Three words: flexibility, freedom, culture.
Opening a Black Box: A Nondescript Video Error on the Android WebView
One of our core engineering values is Open Black Boxes. At Loom, We prefer “let me see” over “I don’t know.” When strange things happen, we dig, and we dig deep. Here is a story of Loommates working together, following the breadcrumbs, and uncovering the truth. One day in June, we saw a sudden drop […]
Staying in Sync with Async: Agile Processes for Distributed Teams — Webinar Recap
On Wednesday, June 30th, Loom’s Anique Drumright, VP of Product, Britt Layton, Design Manager, and Justin “Vegetables” Reidy, Group PM for the Platform and Integrate teams, got together to discuss how they rely on asynchronous communication to supercharge their workflows and build culture across distributed teams.