Author
[guest author fields > title]
Warning: Undefined array key “link” in /srv/users/atlassian/apps/atlassianstaging/public/wp-content/plugins/curator/template-parts/cards/feed-card.php on line 146
194 years of downtime: looking back on incident data from 2018
The 2018 data from our annual downtime report highlights how companies are communicating more frequently around downtime to keep users happy.
Warning: Undefined array key “link” in /srv/users/atlassian/apps/atlassianstaging/public/wp-content/plugins/curator/template-parts/cards/feed-card.php on line 146
Dogged by downtime? Four experts weigh in
With Cyber Monday top of mind, we decided to ask some of our customers to share their tips, tricks, and rituals for preparing for planned high-traffic days.
Warning: Undefined array key “link” in /srv/users/atlassian/apps/atlassianstaging/public/wp-content/plugins/curator/template-parts/cards/feed-card.php on line 146
Statuspage email customization is here!
You’ve created a status page that reflects your brand’s look and feel, now let it shine through subscriber emails, too! Email customization is one of our most requested features, so we’re thrilled to announce that it’s now live for all Statuspage customers. Over the past couple of months we’ve updated the Statuspage email notification experience so […]
Warning: Undefined array key “link” in /srv/users/atlassian/apps/atlassianstaging/public/wp-content/plugins/curator/template-parts/cards/feed-card.php on line 146
Top tips from great incident response teams
Learn how support, operations, and development teams like Mixpanel, Front, and Grand Rounds come together for great incident response.
Warning: Undefined array key “link” in /srv/users/atlassian/apps/atlassianstaging/public/wp-content/plugins/curator/template-parts/cards/feed-card.php on line 146
Get your sheet together: how to create an incident communication plan
[cta]Downtime happens. While it can certainly be chaotic and stressful, if handled properly, it can also be a chance to build customer trust and loyalty. The way you respond to and communicate around incidents and downtime tells customers a lot about what you value. Therefore, it’s essential to show customers you value them by communicating early, often, […]