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Atlassian unveils new virtual agent, debuts innovations in AI-powered ITSM

Powerful generative AI capabilities in Jira Service Management will help enterprises deliver exceptional employee and customer service experiences at scale

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Percept.AI, maker of AI-powered virtual agent technology, joins the Atlassian family

Percept.AI and Jira Service Management will help enterprises deliver exceptional employee and customer support.

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Atlassian named a Leader in Enterprise Service Management

New report cites greatest strengths and strategy for Jira Service Management.

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ThinkTilt, the maker of ProForma, joins the Atlassian family

ProForma and Jira Service Management help enterprises provide exceptional service experiences to employees and customers.

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Introducing Jira Service Management

We’re doubling down on IT service management, a market where we continue to see tremendous momentum and growth.