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Four nines and beyond: A guide to high availability infrastructure
Here’s a way to build a bridge that never fails: Drain the river and fill it in with concrete. Expensive, ugly, and stupid. But it’s certainly fail-proof. This is a really simplified version of the problem web developers face when aiming to build high availability services. We’ve talked about the increasingly-interconnected nature of cloud tools […]
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How to prepare for and communicate during downtime
[cta]The unfortunate reality about running a web service is that every now and again, you’re going to have downtime. Even the best web companies have the occasional blip in service. If downtime is inevitable, then it’s best to plan ahead so that you can be ready. After all, prior preparation prevents poor performance. Poorly handled […]
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How InVision uses Statuspage to bolster confidence in its award-winning design platform
When Facebook, Twitter, Netflix, and Airbnb teams want to design collaboratively, they fire up InVision. With millions of users worldwide, InVision is a robust platform for product design teams. [cta] As a cloud service serving so many end users, it’s critical InVision to keeps users updated about service status. The team brought on StatusPage to help […]
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On writing well when you’re in a damn hurry
[cta]We were told in school we’d need good writing skills for almost any job. Here’s what we weren’t told: We’d have no time to write well, which is to say slowly. The most critical writing we’ll have to do will not be in a calm, take-your-time situation. It’ll be done in some oh-sh*t-time-crunch-hurry-up-and-send-this type situation. […]
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Scheduled maintenance message examples and inspiration
[cta]A well run service needs routine maintenance. Without regular system maintenance, updates would go uninstalled, bugs would go unsquashed, patches would go … unpatched. It’s important for the long-term reliability of your service that ops teams and system administrators feel confident and empowered about announcing maintenance activities. Whether you’re running a public service on the […]