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jira service management

Article in Jira Service Management

App access rules are coming soon: what does this mean for your apps?

Note: Staged rollout for the app access rule has begun, meaning it is now live for customers to discover and interact with. If you haven’t yet, please review the data security policies developer guide to see if your app experience requires adjustments. Over the past few years we’ve been working hard to bring you more […]

Article in Jira Service Management

Enhance your customer demo experience with One Atlassian

Introducing One Atlassian TLDR : One Atlassian is now available to Marketplace Partners Request your One Atlassian cloud site, install your app on the site & start demoing What is One Atlassian? One Atlassian is a toolkit designed for you and your customers to engage and interact as part of the demo experience. It includes: […]

Article in Jira Service Management

Atlassian is a Leader in Enterprise Service Management

Industry analyst report gives top score for Jira Service Management in strategy category

Article in Jira Service Management

From legacy to launch: SEB’s journey to Jira Service Management

Why this 160-year-old bank adopted Jira Service Management for better end-user experience and future flexibility.

Article in Jira Service Management

Atlas Camp is back! Join us in Copenhagen

Atlas Camp is back! Atlassian’s flagship developer event is coming to you live and in-person from Copenhagen, Denmark on 4-8 December 2023. Our theme this year is Mission: Accelerate. We’re bringing the developer community together to explore new ways of building, optimize for today’s Marketplace, and boldly go where no developer has gone before Ready […]

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App Data Residency updates: Forge support, realm migration GA, new realms and more

Data residency gives organizations more control over their data by helping to ensure that any in-scope data (ideally this would include personal or sensitive customer data) is stored within the region they trust. Many organizations care about data residency and see it as a requirement to do business with a SaaS vendor. Data residency can also […]

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How to optimize Jira Service Management for development teams

Explore Atlassian’s recent product demo webinar shedding light on the process of integrating Jira Software with Jira Service Management to deliver better software faster.

Article in Jira Service Management

How Atlassian engineering teams keep their backlog clean

Learn how real Atlassians use Atlassian products to unleash the potential of their teams

Article in Jira Service Management

How the Atlassian IT team keep their backlog clean

Learn how real Atlassians use Atlassian products to unleash the potential of their teams

Article in Jira Service Management

Modernising Australia’s software is key to economic growth

The Australian Government’s software tools can reduce costs and see rapid value by reevaluating their service management investments.

Article in Jira Service Management

Navigating change in IT Service Management: balancing autonomy with alignment

The distributed workforce is here to stay: here’s how ITSM will evolve to handle the future of business

Article in Jira Service Management

Configuration management for a consistent & resilient dev environment

Shell-based configuration management has kept my dev environment consistent & resilient for years. In this post, you’ll learn how to configure Homebrew, Git, chezmoi, fnm, and other CLI tools, so that you can quickly get through the Forge pre-requisites with fewer problems.

Article in Jira Service Management

Secure by design: Tips and benefits for app developers

If you’ve been following along at any of our developer events, in the blog, or on the developer community in the past year, you’ll know that cloud app trust has been an important topic here at Atlassian. As more customers—and especially large customers—move to cloud, we are hearing increased requests for more information about what […]

Article in Jira Service Management

Team ‘23 Session Recap: Lufthansa Systems Serves 300 Airlines Per Year With Jira Service Management

Learn how a leading airline IT support firm wields Jira Service Management to deliver exceptional service to external customers, fast.

Article in Jira Service Management

Onward to Launch: How a New Marketplace Partner Went From Idea to App in Two Months

Onward‘s story of entering the world of Atlassian apps – and learning how to leverage Forge – took place over an action-packed two month period, full of valuable lessons and insights (not to mention a few late nights). We’re here to share our timeline and a few of those insights with the wider developer community, […]