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Article in Jira Service Management

8 Jira Service Desk apps to improve your customer service

Jira Service Desk is focused on helping service teams deliver great customer service. Jira Service Desk’s powerful integration with Jira Software allows service and development teams to close the feedback loop and resolve requests faster. But that’s not the only integration Jira Service Desk has. Thanks to the many apps created specifically for Jira Service […]

Article in Jira Service Management

Resolve incidents faster with Jira Service Desk & xMatters

Machine learning and automation can go a long way, but ultimately complex problems still need to be solved by people. In the IT world, this means getting the right person on the right problem — fast. In a cloud-first world where high performing IT and software teams deploy multiple times a day, mistakes can, and […]

Article in Innovation

Building a winning team with agile performance management

This is a guest post written by Anand Inamdar, Product Owner at Amoeboids Technologies. The team at Amoeboids has developed & supports Jira add-ons UpRaise for Employee Success and Automated Release Notes. In today’s world of rapid innovation and powerful technology advances, it’s easier than ever to start up a company. But, building a winning team […]

Article in Developers

4 add-ons to help you test smarter and more efficiently

Testing, testing, 1, 2, 3. Testing our software and applications is one of the most important things we can do as technology makers. In our hyper-connected and “always on” world, if you don’t find the bugs in your product, your customer will – and they’ll probably tweet about it. With the wealth of choices out there […]

Article in Developers

How AI is transforming the work of software teams

This is a guest post written by Scott Middleton, founder and CEO of stratejos as well as part-time sausage maker. stratejos is a smart assistant for software teams using Jira and Hipchat. Will you still be doing your job in 5-10 years or will a robot do it for you? This is a question knowledge workers […]

Article in Developers

Picking the right tools for DevOps communication

This is a guest post by QA Symphony, DevOps expert and maker of 4 agile testing tools available in the Atlassian Marketplace. Marc Andreessen famously said that software was eating the world, and one of the key drivers of the current software boom is the rise of DevOps. A recent survey conducted by TechValidate shows […]

Article in Developers

Announcing the winners of Codegeist 2016

Atlassian has an amazing community of developers that have developed over 2,300 add-ons in the Atlassian Marketplace. Once a year, some of these developers get together to compete in Codegeist, our annual global add-on hackathon. This year’s competition had 932 participants, 37 submissions, and 7 winners, whose add-ons we can’t wait to show off. Check it […]

Article in Developers

Teaming up to tackle the UX divide with InVision for Jira

An inspiring user experience is built on great product, which requires both quality code and a dynamic, intuitive design. While these two aspects of product development have traditionally been treated as separate parts of a linear process, the modern era of software development requires more collaboration, iteration, and innovation than ever before. That’s why we […]

Article in Developers

6 ways to be more productive with your to-do list

This is a guest post by Genevieve Blanch from Refined Wiki, makers of Refined Todo for Jira, a personal productivity tool that integrates right into your work in Jira. Keeping a to-do list can feel onerous and nagging, but it can also be immensely helpful to your productivity. A recent LinkedIn Survey revealed that 63% of […]

Article in Developers

Get data visualization superpowers with the Jira content pack for Microsoft Power BI

Teams everywhere use Atlassian Jira Software, Jira Service Desk, and Jira Core to track software development projects, IT support, operations, marketing, accounting, and everything in between. For many companies, Jira is a treasure trove of data on the status of their projects and the health of their business. So it’s critical to be able to […]

Article in Jira

Control the chaos and regain your focus with this month’s trending add-ons

We know a normal workday can be chaotic and it’s hard to get by without multitasking. But don’t be daunted by your ever-growing to-do list! We’ve chosen some of the latest add-ons from the Atlassian Marketplace to help you control the chaos of your workday and focus on getting things done. Simplify your team’s automation with automation […]

Article in Developers

Introducing Top Vendor program for cloud apps

The Atlassian ecosystem has been a game changer for customers like Twilio and Lufthansa that use apps, plugins, and integrations to customize the Atlassian experience. We launched the Atlassian Verified program (now called Top Vendor) a few years ago to help customers identify quality, trusted app vendors that make Atlassian products a custom fit for […]

Article in Developers

How to foster testing team collaboration with Jira

This is a guest post by Sanjay Zalavadia, VP of Client Services at Zephyr, a leading provider of on-demand, real-time enterprise test management solutions and maker of 7 add-ons in the Atlassian Marketplace. A good agile product development manager knows that you can’t separate coding from testing. Because agile methodologies are iterative, testing and coding […]

Article in Developers

Create, visualize and automate with these trending Marketplace add-ons

Each day, you and your team are given the seemingly insurmountable task of conquering a mile-long to-do list, decluttering a kanban board ridden with backlogs, or simply, just trying to stay afloat. We know how valuable your time is and we want you to have more of it. That’s why we want to show you […]

Article in Developers

Atlassian and Upwork team up to help small teams ship big

The innovator’s dilemma From an Etsy store owner to a mobile app startup, these days every company is a software company. However, hiring a full-time staff of Silicon Valley engineers is simply not a viable option for most small teams. At Atlassian, we see this issue all the time. Entrepreneurs and small business owners are […]