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Test Post – Allison
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QA post
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5 tips for building a powerful knowledge base with Confluence
Creating a successful knowledge base can be difficult. It takes willing Support Engineers to break away from the queue and give attention to creating knowledge base articles intended to help customers help themselves. To compound the matter, the engineer typically needs to take extra time to create professionally written articles with a consistent tone, and look and feel. Building a knowledge base that works for both the customer and the support engineers that must help maintain it can be a challenge. How can Confluence help?
Introducing Jira Cloud for Hangouts Chat
[cta]Countless teams in the workplace today use Hangouts Chat, an intelligent and secure collaboration tool in G Suite built to bring teams together for direct and group messaging. Enabling teams to deliver value to their customers faster by releasing earlier, more often, and more iteratively is what we’re all about, which is why we’re jazzed […]
AWS status: The complete guide to monitoring status on the web’s largest cloud provider
If you’re hosting on AWS, you can expect some pretty excellent reliability and availability. If your service isn’t responding, it’s likely an issue with your own code. On the other hand, system outages do happen. They’re usually pretty minor.[cta] Sometimes, they’re not. While AWS is the largest cloud provider and boasts excellent reliability, the service […]
6 things you should know before & after integrating Jira Software Server with Bitbucket Server
[cta]What do coffee and donuts have in common with Jira Software Server and Bitbucket Server? Together, they make for a great experience, and I’d even go as far to say having one without the other is a bit unsatisfying. We at Atlassian know the ins and outs of coffee and don– er… I mean Jira Software […]
Wanted: speakers for Atlassian Summit US
We’ve just opened our call for speakers for Atlassian Summit U.S. that will take place in San Jose on September 12-14. It’s your opportunity to tell the world what great things you’re doing with our products. Whether you’re a technical team improving your workflows, a huge team that communicates more efficiently with Atlassian, or an HR […]
A bird’s eye view of the Amazon S3 outage
If there ever was a day it felt like the entire internet ground to a halt, it was Feb. 28. [cta]Amazon’s S3 storage service went down in its US-EAST-1 Region for the better part of 4 hours, causing a lot of prominent web sites and services to not function. For a service that powers a […]
3 Ways to Use the Status Macro in Confluence
The Tip of the Month, brought to you by Atlassian University, is a monthly series aimed to help you master Atlassian’s tools. Products are more fun to use when you know all the tricks. The saying “big things come in small packages” is the perfect way to describe the status macro – a little color […]
Atlassian Newsletter Refresh
You may have noticed some discussion of the Atlassian Newsletter in our blogs. We ran a survey recently about making our newsletter more relevant. “What does relevant mean?” you may ask yourself. Let me explain… For three years now — back when Atlassian was selling only two products — we have been sending our newsletter […]
Atlassian Newsletter? What’s that?
<img src=”http://img.skitch.com/20090310-j47gj2uxkxbs3wy4upf5k2i1t.jpg” It’s true; Atlassian does have a newsletter. We have been sending the same newsletter with the same design and same format for about three years now. It is time for a refresh. Would you mind taking a few minutes to answer some questions regarding our communications with you, whether or not you subscribe […]