Inside Atlassian

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Inside Atlassian: designing software with the customer at heart

I decided to sit down with different Jira designers to learn how they reimagined Jira as Jira Software, Jira Core, and Jira Service desk from a design perspective. The stories were endless, but three things kept popping up in each designer’s story: design spikes, live data prototyping, and a stellar feedback collector.

How to make Jira Core issues work for your business team

Jira Core can help any business team manage any project. That means projects like onboarding new employees, and launching marketing campaigns, and keeping track of legal document updates with workflows. And that’s not all. Since more information is still needed to help teams make decisions and progress toward next steps, Jira Core lets you customize items called issues to help any member of your team match the unique way your team works.

5 Jira and Confluence plug-ins your HR team will love

Many Atlassian customers don’t realize there are loads of add-ons and integrations within our marketplace, including these 5 Jira plug-ins an HR department can use to create a unique, customized central system for their team and processes. Jira isn’t just for software teams, because all teams need to plan, track, and collaborate on projects. We built Jira Core to make Jira simpler for all business teams, and these add-ons help tailor the HR experience.

A guide to setting up business workflows using Jira Core

When we surveyed users in 2014, we discovered that roughly a third of our customers used Jira for non-software projects. But despite the diversity of the businesses, there was a common denominator to their Jira use: non-software teams needed workflows to track work. That’s why we created Jira Core.

A tale of time zones and feature discovery in Jira

About a year ago, I wrote a feature for Jira during my 20% time that shipped in Jira 5.1. This feature notifies a user if their current time zone (as detected by their browser) doesn’t match the time zone they’ve set in their user preferences. Part of the reason I wrote the time zone detection […]