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Multiexcerpt plugin for Confluence: when once is not enough
Featured add-on: Multiexcerpt Plugin – Select multiple excerpts across a page or across different spaces and recombine them to aggregate your content the way you want. You want to display content from one page onto another page? Confluence makes that easy. But what if you’re a super-user and want to pull together excerpts from multiple pages or […]
The challenges of scaling software development teams globally: pt. 1
Atlassian is a unique software company: we use our own products just as much as our 40,000+ customers do. And like so many of our customers, we experience the same growing pains that many software companies face, especially when it comes to scaling. Why? Because Atlassian went from one small team in Sydney, to over 1,300 people […]
Enterprise Mail Handler for Jira Cloud brings non-Jira users into the conversation
Featured add-on: Enterprise Mail Handler for Jira (JEMH) – JEMH Email Handler provides the enterprise features you need. Jira has become the linchpin of your team, taking care of administrative and tracking tasks so that you can concentrate on what you do best. If only everybody you interact with used Jira, your world would be […]
A service desk for every team: introduction
Have you ever used Google to search for something you didn’t know? Or deposited a check at an ATM (or even better yet, deposited it through your mobile phone while wearing your pajamas)? Today, self-service is becoming an expectation, not a luxury – and that should be the case if you have a question at work, too.
The ABCs of a simple service desk
Hi, I’m Nikki, and I used to be a systems administrator. I want to share a few things that made us successful with our service desk here at Atlassian. In this new blog series, I’m going to give you the secret to creating an awesome service desk for your customers (hint: making it simple).
Tempo Books: new professional services automation add-on for Jira
This April, Tempo released Tempo Books, a modern and flexible professional services solution on top of Jira. Tempo Books for Jira is built on years of experience and customer feedback. As a result, our add-on is designed to address the unique requirements of professionals using Jira and Jira Agile for their sold services and client projects.
The power of Git subtree
Git subtree allows you to insert any repository as a sub-directory of another one. It is one of several ways Git projects can manage project dependencies. People with good memory will remember I wrote about the usage and the advantages of the command in an earlier piece on Git submodule alternatives. The basics of Git subtree Let’s review […]
Tips for agile product management
At Atlassian, we pride ourselves on building great products. We rely on our fantastic product managers and product owners to lead the product design process. We’re also strong advocates of agile methodologies for software development, and love to share what we learn about agile with all of you. We’re excited to bring it all together […]
Automated Work Log for Jira: keeping time so you don’t have to
You’ve been working through an issue all morning and you suddenly realize you forgot to log the time you started. Oops. If you’re like a lot of people who can’t even remember what they had for breakfast, keeping track of a precise start time can feel hopeless. Automated Work Log for Jira, from Gebsun Support, may not spark your memory, but it could save your bacon next time.
Inside Atlassian: how the Portfolio for Jira team uses Portfolio for Jira
Long-term planning and agile: is it really possible? Even when using an agile approach, there’s still a need to forecast over a long time period. The challenge is to combine both a long-term vision and frequent, continuous delivery along the way. We tend to find that a lot of teams using Jira are actually tracking their long-term plans […]
Assign, discuss, done: more Jira + Hipchat goodness
Together, Jira and Hipchat eliminate shoulder tapping while ensuring that agile teams can collaborate and communicate in real-time. Team members get the information they want, when and where they want it. Does it get any better than that?
Confluence 101: the 5 things I wish I knew sooner about creating pages
Here are five great tips for creating Confluence pages that I’ve learned (and wish I knew sooner) while using Confluence as the primary tool for working with my team.
‘–force considered harmful; understanding git’s –force-with-lease
Git’s push –force is destructive because it unconditionally overwrites the remote repository with whatever you have locally, possibly overwriting any changes that a team member has pushed in the meantime. However there is a better way; the option –force-with-lease can help when you do need to do a forced push but still ensure you don’t overwrite other’s work. It’s […]
Jira Portfolio: the fundamentals
Getting started with anything new can be tricky, but getting the fundamentals right makes it a lot easier! For Jira Portfolio, the fundamentals begin with initiatives and themes, so we’ll start with those. Introducing initiatives We talk lots about initiatives and how they give you that cross-team and cross-project view, but what are they, actually? Initiatives are […]