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How to build a release planning page in Confluence
Every product release requires a lot of hard work and a ton of coordination between individuals and teams. In some places, a release coordinator takes this on as a full time job, while in others, a developer, product manager, or project manager might be in charge of release planning. At Atlassian, we use Confluence to collect and organize […]
The smoke test: the golden arrow in an admin’s quiver
Software teams have long benefitted from using a smoke test to quickly validate a new software build. The smoke test is designed to verify basic functionality and the most common problems that appear in the product. Using a structured smoke test makes managing change across your Confluence instance much easier as it’s an easily reproducible test any administrator can perform. In this article we’ll cover how to use the admin tools to verify integrity, how to generate a good content test bed, and how to run those tests.
How to create sprint retrospective and demo pages (like a BOSS) with Confluence
As software makers, we rely heavily on sprint retrospectives and demos to learn more about what’s going on with our team and our products. Read on to see how to build pages that record what you’ve learned and let you share it outside your team.
Atlassian Summit 2015: how to convince your boss
Ahhh, the end of summer. (Or in the case of our southern hemisphere readers, the equally-lovely end of winter.) The kids are back in school, it’s still warm enough to grill up some burgers n’ brats, and your sunburns have finally healed. In short, everyone in the office is in a good mood. Which got […]
How to create product requirements using Confluence
We’ve written quite a bit about the conundrum of writing requirements in an agile environment. The most important takeaway is: the best way to kick-off your software projects is to build a shared understanding amongst your team. At Atlassian we find the best way to do this is to create a collaborative product requirement to hash […]
Creating insightful customer interview pages using Confluence
Using Confluence to document and share customer interviews can help with every step of the process, including using feedback to create better products. Check out these design tips and best practices for creating customer interview pages.
Atlassian named best workplace in Australia for the second straight year
We’re both thrilled and humbled that Atlassian has been named the #1 Best Place to Work in Australia for the second year in a row.
The how and why behind Trello’s visual brand guide
There are a lot of Trello things out there: web and mobile apps, marketing pages, documentation, blog themes, emails, t-shirts, stickers, help sites, swag, presentations, business cards, hats, and maybe a one-off belt buckle.
Codegeist 2015: Enhance the tools you use
We’re delighted to announce Atlassian’s 8th add-on hackathon. Do you have an idea to make JIRA, Confluence, HipChat, or Bitbucket even better? Build an add-on, launch it in the Atlassian Marketplace, and you could be the next winner of Codegeist. Whether you’re an experienced add-on developer or trying something new, now is the time to build your add-on […]
Codegeist 2015: Enhance the tools you use
We’re delighted to announce Atlassian’s 8th add-on hackathon. Do you have an idea to make JIRA, Confluence, HipChat, or Bitbucket even better? Build an add-on, launch it in the Atlassian Marketplace, and you could be the next winner of Codegeist. Whether you’re an experienced add-on developer or trying something new, now is the time to build your add-on […]
5 easy steps to help your agile team run better sprint retrospectives
The agile development process is a fast-paced, iterative work environment that involves short sprint cycles and frequent deliverables. But does it actually work?
Maintaining company culture as your agile teams scale
Establishing a unified culture with a small team can be easy. But as an organization grows, maintaining that same agile culture gets more and more challenging. Teams can become siloed, and the shared company vision, norms, systems, and habits are more difficult to preserve. So what lessons can we impart about keeping your culture intact as your agile teams scale?
Skyscanner’s tips for bug triage in Jira + Jira Service Desk
When something goes wrong, it’s nice to know that you can simply raise a ticket and see it fixed. For those of us doing the fixing, it’s not as easy as it looks. You’ve probably got a backlog of tickets that you need to sort through each day. Some of those tickets actually report a […]
What every product manager needs to know about product analytics
This post is part of our collection on product management. Learn best practices and get advice from Atlassian’s product managers here. As product managers, we take every opportunity we get to learn more about our customers because understanding their needs is critical to building and releasing useful products. This means conducting customer interviews, running surveys, and […]
Seven ways to create an awesome self-service culture
If there’s a shining light in the IT world that cuts those less-than-urgent tickets in half, it’s self-service. Self-service is a lifesaver, on both ends, because it helps your customers find what they’re looking for and it lets the IT team do what they do best: keep your business running smoothly.