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Inside Atlassian: using scrum to balance operations and innovation on the support team
One of Atlassian’s core values is “Be the change you seek.” For Atlassian support, it means innovation can’t be put aside, despite very busy schedules. In other words, obstacles to change can’t stand in the way forever. Read about some of the successes and failures of the Atlassian support team’s efforts to innovate, and how scrum keeps their eyes on the ball.
Collaborate with your team using wiki software
We know. If you’re not familiar with using wiki software, the first thing you think of is probably Wikipedia. If that’s not the first thing, then it’s probably “WTF is a wiki?” Check out how you and your team can benefit from giving Confluence a try.
Do more good: 6 reasons Hipchat is a great tool for non-profits
We believe in supporting teams who are doing great things around the world. Over the past 13 years we’ve donated 30,000 community licenses to non-profit organizations, a total value of $58 million. And we want to give more. We know communication is key to high-powered teams and to make sure all non-profits have the best tools for success, we offer Hipchat Plus for free. Read on to learn more.
Got Milk? What’s in your wallet? And now… #BuiltWithBitbucket?
To celebrate the software that you’ve poured your heart and soul into, we’re launching #BuiltWithBitbucket. This is your chance to strut your stuff in front of the entire Atlassian user base of over 5 million people at 50,000 companies around the world. Tell us: what are some of the cool things your team has #BuiltWithBitbucket?
See the Slack power-up in action in Trello
Like Siskel and Ebert, Sigfried and Roy, peanut butter and jelly, there’s another dynamic duo that just got even better: Slack and Trello. If you’ve heard the news, you are now able to activate the Slack Power-Up. This Power-Up streamlines the tools your team is already using, and subsequently improves communication.
50,000 dreams come true
$48,500. That was the PricewaterhouseCoopers salary that I turned down in 2002 to start Atlassian with Mike Cannon-Brookes. There was no technology industry in Australia at the time, nor a start-up industry. Our university professors disowned us. Our parents looked the other way. Our original goal was to earn more than $48,500 and not to have to […]
7 reasons you can’t miss Atlassian Summit 2015
Our 7th annual user conference is back and larger than ever. Whether you’re an admin, developer, product manager, or passionate user, Atlassian Summit is a must-attend event. Still on the fence? Check out the top 7 reasons you won’t want to miss the largest Atlassian Summit yet.
Tearing down the walls between development and support
Anyone who works in support will agree: it feels like the dev team isn’t exactly on your side. One of the biggest frustrations in support is when a problem can’t be solved because the dev team is needed to fix a bug or create a new feature. Check out we broke down the departmental silos.
How to make better decisions as a software team
Sometimes, it’s easier to make a decision asynchronously. And for that, there’s no place better than Confluence. The Decisions Blueprint provides a simple, repeatable process for making decisions asynchronously with your team and recording them forever in Confluence. And once everything’s in Confluence, you—and anyone on your team—can reference it later.
Bridging DevOps and ITIL
The IT world you know and love exists primarily today thanks to the bedrock of the IT community: ITIL – the IT Infrastructure Library. Initially published between 1989-1996, ITIL has grown to more than 30 volumes and is considered the bible of IT best practices. ITIL is the steadfast discipline in IT worldwide, with over two million people trained and certified. At its core, ITIL is a framework ensuring IT services align to business needs and helps manage service delivery from start to finish.
Bamboo, Docker, and building web apps
This post will go over a practical use case scenario that combines the power of Docker containers with Bamboo’s strong Docker features for building and deploying a web application — just one of the many ways the Bamboo Docker duo works together!
Two-step verification is here
Two-step verification (also known as two-factor authentication) is now available on Bitbucket. It’s been one of our most requested features and we’re excited to ship it. Two-step verification secures your account by requiring a second component, in addition to your password, to access your account. That second step means your account stays secure even if […]
3 DevOps principles to apply to your IT team
DevOps is a movement that advocates a collaborative working relationship between Development and IT Operations, where historically they have been separated. Check out the three main DevOps principles (from The DevOps Cookbook) and how to apply them to your IT team.