Inside Atlassian

Browse the blog

Article in Developers

Get the most powerful integration experience with Hipchat Connect

Since its introduction a month ago, Hipchat Connect has produced over a dozen add-ons from our friends at services like Zendesk, Meekan, and Statuspage, with more coming from New Relic, PagerDuty, and Zephyr. And this is just the beginning.

Article in Developers

Atlassian’s IPO and the power of teams

Today is a big day for Atlassian. A few minutes ago, we became a publicly traded company. Mike and I had the honor of ringing the NASDAQ opening bell, and we can think of no better way to celebrate than to recognize the work of our customers around the world and their teams that helped make all this possible.

Article in Developers

Improved visibility and remote agent support in Bamboo 5.10

It’s now possible to see Bamboo build statuses in Bitbucket for both cloud and server users. With this feature, you’ll spend a lot less time switching between tools looking for the results of a sensitive commit. Build results appear in context – next to pull requests, commits, and branches – and are linked to the matching Bamboo builds. In addition to making the Bamboo and Bitbucket connection more friendly, we’ve enabled the use of remote agents in Bamboo 5.10 Cloud.

Article in Developers

Inside Atlassian: a product manager and a dev manager walk into a planning meeting…

Product planning meetings are one of the most important meetings in a product’s lifecycle so we decided to take you inside a product planning meeting at Atlassian by filming the latest Portfolio for Jira planning meeting (filming the planning meeting of a planning tool seemed only fitting). These product planning meetings tend to happen quarterly and last about four hours (don’t worry – we time-lapsed it for you of course!).

Disaster recovery + speed = Confluence Data Center

Having a disaster recovery plan is essential in protecting business-critical applications in the event of a disaster. With the release of Confluence Data Center 5.9, it’s now possible to resume operations in an alternate data center (usually in another geographic location), if the main data center becomes unavailable. Get the scoop on Confluence Data Center.

Jira Core dashboard: your project status at a glance

The Jira Core dashboard provides you and your business teams with a comprehensive overview of your project status at a glance, including the tasks that need to be done, team members’ individual progress, and more. It’s just one of the many customization options you have in Jira Core to transform the way your business team works.

New to the Data Center family: Jira Service Desk

Our customers have made it loud and clear: there’s a huge demand for Jira Service Desk Data Center. Jira Service Desk Data Center is now available, and is ready to help your growing organization perform at scale. Over 15,000 IT teams rely on Jira Service Desk and it’s quickly becoming the service management tool of choice for businesses large and small. Check out how data center can help your business.

Article in Developers

Examples of capturing customer feedback for agile development

Customer feedback in agile development is a three-step process of gathering, documenting, and prioritizing. Here are examples from our product managers.

Inside Atlassian: designing software with the customer at heart

I decided to sit down with different Jira designers to learn how they reimagined Jira as Jira Software, Jira Core, and Jira Service desk from a design perspective. The stories were endless, but three things kept popping up in each designer’s story: design spikes, live data prototyping, and a stellar feedback collector.

Article in Developers

Confluence editor: create and edit pages faster than ever

We haven’t just focused on making Confluence faster, we’ve worked hard to make you faster too. That comes down to two important functions: creating and editing content. In this post, I’ll cover two improvements to how you create and edit content.

Article in Developers

New ebook: the software team’s guide to Confluence

The “Software Team’s Guide to Confluence” ebook is a collection of pro tips and step-by-step tutorials – tailor-made for software teams – that’ll show you how to use Confluence for creating, organizing, and documenting the information your team needs to make awesome products.

How the agile manifesto rescued The Daily Telegraph’s service desk

The Daily Telegraph’s Director of Service Delivery, was facing a seemingly impossible task: bring service delivery back in-house, and do it within three months. Learn how they applied the agile manifesto and improved customer satisfaction by 140%.

How to make Jira Core issues work for your business team

Jira Core can help any business team manage any project. That means projects like onboarding new employees, and launching marketing campaigns, and keeping track of legal document updates with workflows. And that’s not all. Since more information is still needed to help teams make decisions and progress toward next steps, Jira Core lets you customize items called issues to help any member of your team match the unique way your team works.

Article in Innovation

Inside Atlassian: building a culture of innovation

Fostering a culture of innovation isn’t about providing ping-pong and free beer. It’s about your values and how you live them. Here’s a look at how we build a culture of innovation and how your company can, too.

TAM day at Summit: 3 big takeaways

Highlights from the Summit 2015 event TAM day, an exclusive event for customers in the technical account management program. It’s a full day dedicated to discussions with product leadership around scaling and standardizing across different business teams, and provides a collaborative environment to meet and chat with other TAM customers from around the world.