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Article in Innovation

5 tips for building the right diagram for your business challenge

A quick look at the Atlassian marketplace reveals that diagramming tools are some of the most popular add-ons available. There’s a reason for that: complicated tasks and concepts are often better expressed visually. Who wants read walls of text or a tab-filled spreadsheet? In the human brain, visuals are processed 60,000x faster than text, so organizing information in the most digestible way is a huge communication advantage.

Article in Developers

Three resolutions for better agile ceremonies

No matter where you fall on the scale from zero to agile, by mastering the basics of agile development, you and your team can make awesome software. So in the light of the new year and bettering oneself, I propose three resolutions for your team – each one focused on an agile ceremony.

Article in Developers

What agile retrospectives won’t improve, and what you can do about it

Retrospectives are one of those essential rituals of agile practice. They’re fast, they’re easy, and a great way for a team to focus on how to improve what they’re doing. But the thing with retrospectives is that they sometimes become all about the practice of your team, rather than the intent of your team. They become all about the team’s shoulda woulda coulda, rather than the team’s purpose…

File Viewer for Bitbucket: view files of different formats in Bitbucket

File Viewer for Bitbucket Cloud is the winner of the Codegeist 2015 Atlassian hackathon, in the category Best Bitbucket add-on. This guest post is written by Alexander Kuznetsov, one of the developers of File Viewer for Bitbucket Cloud and co-founder of StiltSoft, an Atlassian Verified vendor and Atlassian Expert. Alexander has seven years’ experience as […]

Sleighs and SLAs: how Jira Service Desk keeps Santa on schedule

Despite what you’ve seen in the movies, Santa Claus isn’t a one-man show – it’s a network. SCL is a worldwide operation of over 5,000 elves, reindeer, and a team of Santa decoys, all working together, along with CTO Mrs. Claus keeping everything running as smooth as red velvet Santa slacks. In fact, Mrs. Claus says her team loves Jira Service Desk’s built-in SLA (Service Level Agreement) management because it helps prioritize last-minute tasks. And real-time reports help her see issue resolution while providing crucial Christmas Eve preparation updates.

Article in Developers

Marketplace monthly: the latest add-ons, including Uber!

If you’ve ever thought to yourself, “Wouldn’t it be awesome if (insert Atlassian product) did…” there’s a good chance that someone else had the same thought and built an add-on to do exactly what you want. Welcome to the Atlassian Marketplace: home to thousands of add-ons for your favorite Atlassian products.

Bimodal IT, and 2 ½ other enterprise resolutions for 2016

In the mad dash for the end of the year it’s easy to forget that after all the lights, drinks, and budgets from 2015 come to a close, your company expects you to know what you’re doing for 2016. Here’s why you should plan to get a head start on bimodal IT, streamline some tools, and watch Star Wars.

Article in Developers

4 tips for using Jira and Outlook

In a software development setting, it’s a common requirement to transfer information from emails to Jira Software, Jira Core, or Jira Service Desk. Have you ever wondered “Is there is a faster way to create a new issue?” Or “How do I work with the Jira Software notification emails?” These four best practices will answer those questions and show you how to get the most out of using Jira Software and Outlook together.

Article in Developers

Atlassian University: new ways to help teams use Atlassian products

We’re excited to announce new learning content at Atlassian University to help accelerate your success. Atlassian University now offers something for everyone, from brand-new users to Jira admins. Our new learning levels provide content that’s focused on where you are – enabling teams to get the most out of Atlassian products.

How to streamline contract review for sales and legal teams

How to become a high-performing IT support team with DevOps

High-performing IT teams are embracing the DevOps revolution. And no wonder: a recent survey from HDI showed that the consumerization of technology is raising the bar in terms of what companies expect of their IT teams and the services they deliver. But what is DevOps all about, anyway?

Article in Developers

PMs weigh in: prioritizing customer feedback and backlog grooming

Gathering customer feedback, turning feedback into actionable inputs, and then prioritizing those inputs for your development team are some of the most important functions of a PM. They’re also the most challenging. Every PM has their way of balancing and prioritizing their products backlog, but we want to give you some additional tips and techniques […]

Article in Developers

How to get $#*! done faster with the new Confluence dashboard

We thought about how people start their days and their work in Confluence. We listened to feedback about the content people need right away and how often they access it. And we discovered that most of you spend the vast majority of your time working in one space, and highly value getting back to recent work as quickly as possible. So, we made it easier to find and resume your work with a brand new Confluence dashboard.

Article in Developers

Cambodia trek 2015: Atlassian and Room to Read

On November 18th, twelve Atlassians from across the globe met in Phnom Penh to participate in our annual trek with Room to Read, an organization dedicated to breaking the poverty cycle through the power of education. Their focus is on improving literacy and gender equality in education throughout Asia and Africa.

Article in Developers

Win everyone over with your roadmap: 10 tips for product managers

The presentation of a roadmap can be nail biting for both developers and product managers; one party has worked hard to come up with a vision while the other party waits to see the unknown that is going to affect their work. I felt this tension when I worked as a developer and I often […]