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Start real-time planning with live plans in Portfolio for Jira
Live Plans is a new type of real-time planning experience in Portfolio for Jira. By loading data dynamically from Jira Software, Live Plans lets you plan in real time and be assured that everything is always up to date. We invite you to try out the new Live Plans feature and pioneer the experience with us.
Making the shift to behavior driven development
Many years ago, some smart people devised a better way to develop software quickly and with high quality using a test-first methodology in place of a traditional requirements-driven approach. But businesses quickly realized it didn’t give them the visibility and coverage they needed for the most important business cases in their systems. So, a variant was born called behavior driven development (BDD). Now, organizations could push features quickly with quality AND confidence that they met end user expectations.
Using Jira Core, marketing and software teams get in sync
Successfully launching a new product is a complicated process – multiple teams are involved and each have a multitude of tasks to accomplish. Such a feat requires the help of two teams to work in sync. Software teams to develop the product and marketing teams to generate awareness, demand, and adoption. Traditionally, however, software and […]
Be more agile with new sprint permissions
Cue the music for one of Jira Software’s new permissions: manage sprints. Learn more about permissions and how they function behind the scenes to affect every member of your team. Plus, get an overview of how manage sprint permissions bring simplicity to planning and tracking work, remove overhead, and minimize risk for everyone – no more single points of failure and instead an environment in which the entire team can be more agile.
Git hooks for continuous integration
Git hooks are awesome in the context of continuous integration, so I want to share three CI-related use cases and point you to some ready-made hooks you can add to your workflow. If you’re new to Git hooks, no worries: we’ll start with the basics.
Separating the signal from the noise: how Atlassian does proactive support
I’m part of a team called Service Enablement, which is a special project group within the broader support team at Atlassian. We work closely with the support, engineering, product, and design teams to ensure that we provide a feedback loop between customers and the product. Most importantly, we try to prevent major incidents from happening before they happen – because we care about you as customers, and we want you to be customers for life.
Introducing smart graph: machine learning in action
Teams like HR, facilities, legal and even marketing adopt service desk portals to handle requests from their internal customers, and soon there are service desks for practically every team. But this viral spread of service desks within a company can make finding the right service desk sometimes challenging – let alone figuring out which request type matches the problem you’re trying to solve. So we used machine learning to make Jira Service Desk’s search a whole lot smarter.
5 Hipchat tips to help you get more done and have more fun
Last year, we introduced tons of new features that make Hipchat even slicker, smoother, and more fun to use. Up your Hipchat game with these 5 new tips and tricks, making you the pro we always knew you were. If you like these, you’ll also dig our tips and tricks for power users.
What is ChatOps? A guide to its evolution, adoption, and significance
The most innovative teams of the last 15 years, have devised a new way of collaborating. Driven by the demands of running global services built for billions of users, software and IT teams evolved from email to chat… and then, to ChatOps.
3 steps to marketing zen: how to visualize your workflow
Workflows provide a huge advantage to your marketing process and the success of your projects. As a visualization tool, workflows can help your marketing team come to consensus on the steps needed to complete tasks, anticipate or remove bottlenecks, and move much more quickly. Put simply, workflows give everyone a sense of ownership and accountability.
Distributed teams can now build faster with Bitbucket
We’re committed to helping teams deliver software at speed. Today we’re excited to announce that we’ve shipped these features: Smart Mirroring to improve clone performance for distributed teams, available in Bitbucket Data Center; Git LFS support to allow collaboration on all file types of any size, available in Bitbucket Server and Data Center; and Projects for organizing multiple repositories, available in Bitbucket Cloud, Server and Data Center.
How Jira Service Desk approaches ITSM
Despite ITIL’s status as the gospel of IT, traditional ITSM (IT Service Management) tools supporting traditional ITIL leave many IT organizations frustrated. Keeping it old school works in a lot of areas, but IT isn’t one of them.
All hands on deck: how Trello runs town halls
At Trello we have Town Hall meetings where everyone at the company is in attendance. They are an open forum for anyone to ask questions, discuss what’s on their mind, or share what the team is up to. No matter their role, everyone is on the same level during these meetings.