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Enterprise chat: 8 reasons your engineering team will love it
With engineering teams becoming more distributed, it’s important that they remain in constant communication to ship better quality products, faster. Email and traditional meetings present many challenges for teams who work in different locations and across various time zones. Finding a time when everyone is available to meet for a weekly standup, managing incidents, and […]
An agile design prototype is worth a thousand user stories
To prototype, or not to prototype? All web and mobile app experiences are becoming highly immersive. Gone are the days of designing a series of linked webpages. Thoughtful animation and interaction design is key to defining amazing user experiences. Apple’s world famous design director Jony Ive has this to say about the modern day design […]
Coffee talks: how to brew knowledge share culture in your company
It’s Friday afternoon: Do you know where your coworkers are?
5 elements of a perfect pull request
Raise your hand if you remember the days of in-person code reviews. You may recall entire afternoons spent checking out changes from SVN, running them locally, and making notes of areas that could be improved. Next, you’d spend another hour or two in a room with your team discussing suggestions live. Once changes were incorporated, […]
Jira Service Desk is ITIL certified
ITIL is the most widely-used service management framework in the world. It’s essential for organizations to align the assets and functions of IT to the overall business. As the de-facto standard for ITSM, ITIL places your organization on the path to deliver the best, customer-centric service management. And now, Jira Service Desk is ITIL certified […]
8 SaaS tools that help your company scale as a team
As a fast-growing team of over 100 distributed employees supporting 18 million users worldwide, we’ve been thinking a lot about how to scale successfully as a company. And we focus a lot on great collaboration, teamwork, creativity, and a collective energy to achieve something that’s bigger than ourselves.
How to build an incident response plan
On October 21, 2016 at approximately 4am PST, the internet broke. Ok, ok we know the internet doesn’t “break.” But hundreds of important services powering our modern web infrastructure had outages – all stemming from a DDoS (Distributed Denial of Service) targeting Dyn, one of the largest DNS (Domain Name System) providers on the internet. […]
Introducing Trello for Google slides
Picture this: You’re strolling into the office on a lovely Tuesday morning humming a little tune when you look over at your colleague’s desk calendar and… oh no, it’s Wednesday?! If it’s Wednesday, then that means the presentation to the whole department is in 10 minutes, and that slide deck you were going make today was meant to be made yesterday.
Picking the right tools for DevOps communication
This is a guest post by QA Symphony, DevOps expert and maker of 4 agile testing tools available in the Atlassian Marketplace. Marc Andreessen famously said that software was eating the world, and one of the key drivers of the current software boom is the rise of DevOps. A recent survey conducted by TechValidate shows […]
The 4 mistakes you’re constantly making in your marketing campaign
Marketers: Does this scenario sound familiar? You’ve been planning your next big marketing campaign for weeks, perhaps months even. Many teams are involved in making sure this plan is executed without a hitch. You and your team have huge expectations.
Introducing pull request iterative reviews in Bitbucket Server 4.11
There is no denying that peer to peer feedback decreases the amount of bugs, shares knowledge across the team, and creates a sense of shared ownership of every feature. This is why we’ve been working hard to make Bitbucket Server’s pull requests (a.k.a lightweight code reviews) a quick and painless part of your day. Today we’re introducing iterative […]
Inside Atlassian: how we use service enablement to ship better software
Service enablement exists to create a frictionless product experience for our customers. Our goal is that our customers can intuitively use our products without having to reach out for help. So how do we create this system? Imagine you’re a development team. You ship a product customers love, who spread the word, and your customer base grows. But, […]
Group video chat and screen sharing now supports 20 teammates
Our team hasn’t stopped crankin’ on our new group video chat and screen sharing experience. The latest updates for Mac, Windows, Linux, and web apps make your global team feel more local than ever before. The best part? It’s available for Hipchat Server customers and rolling out to Hipchat Plus customers over the next week. […]
Collaborative editing in Confluence 6.0 will change the way your team works
The way teams work together is fundamentally changing. The first shift came from bringing work out of hard drives and word documents and bringing them online. The next shift – and the biggest – is moving real-time collaboration from email and text-based documents to the dynamic world that today’s teams work in. To support the […]