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The 6 best Confluence pages for building a DevOps culture
Most conversations about DevOps focus on automation, and for good reason. Automation provides opportunities to significantly cut costs and eliminate human error from otherwise monotonous tasks. However, DevOps begins with a culture shift, in which the fundamental element is effective communication between development and operations teams. Because automation provides for faster, more frequent deployments, having a collaborative, high-trust environment is more important than […]
Announcing Crowd Data Center: enterprise identity management, built for high availability
Since 2007, Crowd has been helping Atlassian’s self-hosted customers meet their identity management needs. As customers began to adopt more Atlassian products, they needed a way to easily manage their users and control authentication permissions from their multiple directories in one single location. With Crowd, you can map any combination of directories to one single […]
Scheduled pipelines now available in Bitbucket Pipelines
Bitbucket Pipelines makes it quick and easy to get fast feedback when changes are committed. However, there are many use cases where builds need to be run on both changes to the code base and on a regular schedule. Some examples include: Nightly builds that take longer to run Daily or weekly deployments to a test […]
We filed 100 support tickets to find out how to send better customer service email auto-replies
Customer service emails have a way of being pretty terrible. As a company, if you don’t make a solid effort to build good systems around your email customer service, it’s going to be a drag. It got us thinking about how we do email support here at Statuspage. We’ve noticed a lot of great companies […]
Catching up with Gosia Kowalska, product manager lead for Jira Software Server
It’s an exciting time for the Jira Software Server team. In the past 6 months, we’ve been hard at work on product improvements, new feature requests and setting our future vision with one goal in mind: how to best support agile teams in growing organizations. Leading the charge for the product team is Gosia Kowalska. I […]
Modernizing product development in a traditional Japanese keiretsu
This is a guest post written by Hiroshi Ohnuki, CEO of Ricksoft Co., Ltd. and Sean Osawa, CEO of Ricksoft, Inc. Ricksoft Co., Ltd. is an Atlassian Platinum Solution Partner in Tokyo and was awarded Top New Sales Partner in Asia Pacific region in 2015 and 2016. Ricksoft, Inc. was established in 2016 in San […]
5 simple ways to create transparency at work
It’s no secret that transparency, more commonly expressed as “Open company, no BS,” is one of Atlassian’s most important values. Far from a boardroom buzzword, operating with integrity within and between teams is a vital part of your team and company’s success. According to TinyPulse, a B2B SaaS employee survey firm, transparency is the top factor contributing to employee happiness. 5 ways to create transparency at […]
Why everyone in IT should think like a product manager
“The first thing we think about is: What do our users want? What do they need to get the job done? And, how are we going to deliver that?” No, this is not a Product Manager at a company like Facebook, Amazon, or the next hot startup. This is Ross Chippendale, the Head of Workplace […]
Inside the mind of Confluence Server product manager, Adam Barnes
Hi Adam! Can you tell us a little bit about yourself? I’m Adam Barnes, the Senior Product Manager for Confluence Server at Atlassian. I have passion for evolving society through the use of digital technologies. When I’m not finding ways to make collaboration easier for your team, I love to brew beer, go snow camping […]
3 inspiring stories from Atlassian customers around the globe
Our customers – you – are pioneers. You made a choice to introduce our products into your organizations. In many cases, you started without permission. Whether it’s Daimler Chrysler, The New York Times, or Mercy Ships – there is an individual or a small team that placed a bet on us. As a result, you are unleashing incredible innovation within your […]
A look inside Hipchat Data Center: An interview with Product Manager, Rahul Asave
Can you tell us a bit about yourself? I’m Rahul Asave, the Product Manager for Hipchat Data Center (formerly Hipchat Server). I have 15+ years of experience in various roles that involve delivering enterprise products. For the past two years at Atlassian, I have been focused on Hipchat, particularly for our enterprise customers who have […]
Tell the other 99.95% of your story with Statuspage Uptime Showcase
We’re always singing the praises of downtime communication. Customers deserve transparency and clear information, especially when things aren’t running as expected. But reporting downtime can sting. It’s easy for people to use your updates to draw negative conclusions about your service, or even your entire business, if they only hear from you when things break. […]
Boiling the ocean with Portfolio for Jira: adventures in capacity planning
[Captain’s log August 1, 2117 – somewhere off the Gold Coast. What follows is an account of how I created the agile capacity plan for building the software that will power our mission to boil the oceans – and save humanity.] . . . If you’re reading this, it means our mission failed and the crew is […]
4 features in 4 weeks: here’s what’s new in Bitbucket Cloud
Machines are cheap, but your time isn’t. Throughout your day, every tedious task adds up. Individually reverting each commit in the command line after a mistake, searching forever for an important part of your code during a review, or waiting on a build to finish can be culprits that contribute to an unproductive day. We […]