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How to build smart business intelligence reporting in Confluence

This is a guest post written by Kat Sandin, product marketing manager at Appfire, makers of the award-winning Bob Swift and Wittified brand Atlassian apps.   Reporting on key business data across different departments can be a difficult, time-consuming, and manual process. One department might use an external business intelligence (BI) tool or software platform […]

The simple way to organize your busy volunteer life with Trello

This blog post is part of the Trello Day Replay series of talks given by members of the Trello team, Google, and Typeform about different ways they’re using Trello to be more effective in life and work. For more inspiration, check out the rest of the talks here.

Introducing Bitbucket Cloud branching model support

We want to make your Git development process easier in Bitbucket Cloud and so we’re excited to announce new support for your team’s branching workflow. We heard that branches being named inconsistently was a common problem which resulted in a slower workflow and general confusion. Even when you’ve decided on a naming scheme, there is repeated effort naming branches, […]

The new and improved Jira Software and GitHub integration

Do you use Jira Software Cloud and GitHub? Then this news is for you. We’ve released a new integration that allows you to connect your projects in Jira Software to your GitHub repositories. See branches, commits, and pull requests from Jira issues Linking Jira Software to GitHub lets you see branches, commits, and pull requests right in […]

So you just signed up for Trello. What now?

First things first: Welcome to the Trelloverse, where galaxies of boards, lists, and cards await you! Like any journey, whether it’s galactic or on the interwebs, you’re going to need a guide to help navigate this new realm. And as a Trello beginner, we know you’ll have a variety of questions. Don’t worry—we’ve got you covered!

What the 2018 Forrester ESM Wave report means for the future of enterprise service delivery

Forrester released their first-ever analyst evaluation of the emerging Enterprise Service Management (ESM) landscape, and it’s good news for IT teams.

Article in Developers

Why savvy companies reward stakeholders (not just shareholders)

Corporate social responsibility is the new hotness. But does factoring employee and community stakeholders into the decision-making process really pay off?

Article in Developers

How to create simple, powerful project plans

Good project plans are more than a list of what to do when. Use this step-by-step guide and template to create robust plans that set you up for success.

6 ways to avoid the ‘Swivel-Chair’ effect

When an incident occurs, do you shudder when either you or your team proceed to open multiple browser tabs for each of your monitoring tools? This is the picture painted by the “swivel-chair” effect, context-switching between tools to gather information needed to determine a path of resolution. How do you escape swivel-chairing? With a platform […]

Statuspage email customization is here!

You’ve created a status page that reflects your brand’s look and feel, now let it shine through subscriber emails, too! Email customization is one of our most requested features, so we’re thrilled to announce that it’s now live for all Statuspage customers. Over the past couple of months we’ve updated the Statuspage email notification experience so […]

Article in Innovation

That stress you feel? It’s a ‘mental load’ of invisible work that needs talking about

“So, what did you do at work today?”

Article in Developers

How to convince your team to upgrade to Confluence Data Center

Even if your team is ready, upgrading Confluence can be a big decision. Learn how to build and present a business case for Confluence Data Center.

Determining fair & competitive on-call compensation

The key to choosing the best compensation plan is finding a solution that works well for your company but also recognizes the employees for their effort and time spent. If employees are well-cared for, they will, in turn, care about the business and contribute to its success. After choosing a method and confirming it abides […]

Delegated admin for Crowd Data Center

How much time do you think you spend fielding requests to add and remove users from groups? Feeling like a bottleneck when it comes to these requests? Why not empower group owners who manage their own teams and delegate some of these tasks to them? On top of saving you time, your teams will no […]

Article in Innovation

Why you need to say ‘no’ at work (hint: your work will get better)

Here’s a familiar scenario: You’re up to your ears in projects. Despite this, your boss comes up with a new initiative and is asking you to spearhead it, knowing full well you’re already overloaded. You somehow ignore the internal screaming inside your head and, to your own disbelief, you hear yourself saying yes to this request. Why?