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How to use your impostor syndrome as an asset
Take one look at my title, and you’d think I know what I’m doing when I turn up to work every day. Over a decade ago I started a company straight out of university with a mate, Scott. We had no prior business experience and no grand plan. Today we have thousands of awesome employees, and millions […]
5 secrets design-led companies know about boosting customer value
Design-led companies are outperforming their peers according to a new report. Here’s how.
Debate: can extroverts succeed at working remotely?
Ashley is a marketer at Atlassian, and she normally works in one of our offices. Sarah is a writer at Atlassian, and she’s been working 100% remote for more than a year. Ashley is about to participate in an experiment in which her team will work remotely for a month. She’s convinced she’ll be miserable, or […]
Incident response with AWS Systems Manager
The typical DevOps on-call engineer is responding to alerts, triaging based on service impact, troubleshooting high priority incidents, and taking action to remediate issues. Automation tools like AWS Systems Manager can be a big help in reducing some of the more repetitive work and allowing engineers to focus on the most important tasks. With the […]
Surprisingly effective ways to hack open office spaces
Open-plan offices are as polarizing as politics. Firmly believing they don’t have to suck, we turned the conventional approach upside down. Here’s the result.
Announcing postmortems for Jira Ops
Major incidents are inevitable, and fixing them is the top priority for any ops or DevOps team. But what happens after service is restored? Do teams take the time to fully understand what went wrong, then follow up to prevent it happening again? The reality is that many teams today don’t. Incident postmortems are not […]
Dogged by downtime? Four experts weigh in
With Cyber Monday top of mind, we decided to ask some of our customers to share their tips, tricks, and rituals for preparing for planned high-traffic days.
If you want an open company culture, start this one habit
Read on for research-backed ways that you can expect your workplace culture to change if you implement internal blogging.
How your office building is tricking you into going green
The most sustainable workspaces are those that enter into dialogue with occupants and influence their behavior. Here’s what tomorrow holds.
Have tech perks gone too far?
Nobody stays with a company because of beer, or ping-pong. What people really care about, what makes for a stand-out workplace, includes these six traits.
Why is speaking up at work important?
We’ve all been there. You want to pitch an idea or offer a difference-making piece of constructive criticism to your team. But the second you get ready to chime in, you… stay quiet. You’re not alone. Speaking up in general, let alone at work, is tricky for most, if not all, of us. According to […]
How to Bolster Customer Onboarding with Video
Onboarding screencasts are the perfect way to show off your product, and set your new users up for success. The benefits will be clear as soon as you start – you’ll see a reduction in customer queries, new customers will better understand your product, and your product launches will pack a bigger punch. Creating screencasts […]
6 science-approved ways to improve any workspace
You don’t have to be an office manager to create an enjoyable and productive workplace for you and your team.
Mark your calendars for Developer Day at Atlassian Summit
Atlassian Summit wouldn’t be anything without the insightful stories, action-packed advice, and best practices shared from the stage by experts like you. On April 8 in Las Vegas, industry leaders across software, IT, and team collaboration will come together to discuss what’s next. What will you add to the conversation? We’re expanding Summit and adding […]
4 ways tech teams can promote diversity in the workplace
Hear from the Head of Product for Confluence Cloud on the 4 tips she has used to hire more diverse teams in the tech industry.