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Is your service desk at capacity? Know the signs

And learn how Jira Service Desk Data Center can help you deliver service at scale.

Halp’s March 2020 product updates: new ways to request tickets

We’re staying busy shipping features that make the transition to WFH even easier. You can now request tickets on behalf of others, default to private messages, and change your closing ticket permissions. Read on for more.

Delight your day: 6 remarkable Trello features to try

Remarkable. Miraculous. Exceptional. Outstanding. 

Article in Teamwork

5 tips for ramping up on remote work in a hurry

How to regain your team’s regularly-scheduled productivity in record time.

Ushering in a new phase of code management and enterprise scale

Built based on some of your top requests, Bitbucket 7.0 delivers our best experience to date.

Article in Company News

The people have spoken, and they want to work for businesses that care

Gone are the days of just going to work to collect a paycheck. According to our new research, workers today expect more from their companies.

Cloning another Bitbucket repository in Bitbucket Pipelines

This post was written by Bitbucket user Ayush Sharma.  I recently had a use-case where I wanted to clone another Bitbucket repository during a Pipelines execution. Doing this is very simple, but there is a lot of conflicting information online, so I thought I would document the steps here. Imagine a very simple Pipeline that […]

Article in Innovation

Three reasons retailers choose Atlassian Data Center

To stay competitive in an inhospitable environment, businesses have to move quickly and maintain robust digital strategies.

Halp’s February 2020 product update: new automations, expanded support for reacjis

Just like how March comes in like a lion the Halp team is roaring into the new month after a full month of product releases. We explored new ways to increase your productivity levels in February, by adding extra opportunities to automate workflows and manage issues everywhere in Slack! We also enhanced your user’s experience with the ability to craft your perfect messaging throughout the ticket process. Lastly, we want to reward YOU, with a new pair of Apple AirPods Pros!

5 easy Butler rules you need to transform your automation game

Recently, we caught up with Oscar Triscon, creator of Butler, in our New York City office to learn his top five favorite Butler rules.

Article in Teamwork

The guide to workplace communication channels you didn’t know you needed

A cheat sheet for using each channel effectively – no matter where your desk is.

Article in Teamwork

Watching spring training revealed these 3 truths about running a business

Swagger and flash are all well and good. But they only get you so far.

Make the most of shadow IT: balancing rules and culture

The key is mutual trust between your security team and its constituents.

The giant list of tiny-but-mighty Trello mobile features

Here’s an ode to the small, the tiny, the detail, the je-ne-sais-quoi that gives you that sense of harmony, that makes you feel like everything is in order and creates a safe place in which you can evolve with confidence. It’s as delightful as a hot chocolate at the right temperature, a train that arrives as you step on the platform, or a ray of sunshine that lights up your desk on a Monday morning.