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Article in Enterprise

Tips for performance monitoring in Jira and Confluence Data Center

A record high of 162,414 cars per day cross the Golden Gate bridge, in wind, rain, and countless other environmental factors (don’t say earthquakes!) that compound stress on it. An Atlassian instance is a lot like a bridge. Users access each instance hundreds and thousands of times a day, amid conditions that include the size […]

Article in Apps apps

5 game-changing tips for automating your bug tracking in Jira Service Desk

This is a guest post written by Sam Rector, product marketing manager at Appfire, makers of the award-winning Bob Swift and Wittified brand Atlassian apps. Note: all of these tips apply for users of Cloud, Server, and Data Center versions of Jira Service Desk (JSD). [cta]Bug tracking is hard. Once more for your boss in […]

Article in IT Jira Service Desk tips

8 pro-tips for automating Jira Service Desk

Ask anyone in IT – maximizing efficiency and minimizing small and monotonous tasks is the gold standard. Being able to streamline processes is absolutely essential in an industry where there’s never a shortage of work to do. [cta]That’s why service desk automation is awesome. Instead of spending hours manually triaging or following up on tickets, […]

Article in HR Jira Core tips

4 tips for using Jira and Outlook

In a software development setting, it’s a common requirement to transfer information from emails to Jira Software, Jira Core, or Jira Service Desk. Have you ever wondered “Is there is a faster way to create a new issue?” Or “How do I work with the Jira Software notification emails?” These four best practices will answer those questions and show you how to get the most out of using Jira Software and Outlook together.

Article in IT customer support

Skyscanner’s tips for bug triage in Jira + Jira Service Desk

When something goes wrong, it’s nice to know that you can simply raise a ticket and see it fixed. For those of us doing the fixing, it’s not as easy as it looks. You’ve probably got a backlog of tickets that you need to sort through each day. Some of those tickets actually report a […]

Article in HR Jira Core tips

4 tips to get more out of Jira with keyboard shortcuts

I’ve been a Jira Software administrator for some time now and have worked with hundreds of customers’ instances. I’m often asked, ‘How can I get more out of Jira Software?’ I always give the same answer: learn the keyboard shortcuts. Nothing will improve your speed throughout Jira Software more than keyboard shortcuts. From creating issues, assigning work, and even administering […]

Article in Archives

Share your Jira or Confluence tips on Twitter and grab a badge for your blog

Do you have a hot tip about your Jira bug tracker? Maybe you just discovered something and thought: “Duh, I should have guessed that! Why didn’t anyone tell me?” “Wow, that’s so cool! How can I tell everyone about it?” Now you can tweet your Jira tips and see them popping up in the Jira […]

Article in Archives

JQL Tips: Your new friend in searching Jira 4

Being one of the developers working on JQL for Jira 4, I have become very familiar with the language and I’m really excited about the feature getting more and more use as users discover its true power. So in order to help you make these discoveries, I’ve written a few tips on some of the finer points of the language that I make use of every day (and you probably should too!).

Article in Jira

Announcing Jira Cloud support for 100,000 users on a single site

Expand Jira across your organization with support for scaled, global teams

Article in Jira

How Aldi leverages Jira for digital success

Explore Aldi’s approach to remaining competitive across over 7,000 stores by enabling Jira automation and building a new foundation in the cloud.

Article in Confluence

Confluence and Jira: a smarter way for teams to work together

Explore the on-demand live learning session and key takeaways as Matt Reiner, Customer Advocate at K15t, and David Olive, Associate Product Manager at Atlassian delve into the powerful integrations between Jira and Confluence.

Article in Confluence

How Atlassian Automation accelerates work across Confluence, Jira, and Jira Service Management

Explore ways to bring automation to life across the Atlassian portfolio, enabling teams to save time and focus on more strategic work.

Article in Jira Product Discovery

5 ways Jira Product Discovery makes Product Operations easier

Learn how to centralize insights, improve decision-making, and connect strategy to delivery in one place.

Article in Jira Product Discovery

4 Views in Jira Product Discovery Every Engineering Leader Needs

Tips and examples to better align strategy, manage capacity, and communicate with stakeholders

Article in Trello

Start the New Year strong with Mirror cards and Jira lists

As we get into the flow of a New Year, many of us have set resolutions to stay more organized, boost our productivity, and tackle our to-dos with more efficiency. But it’s easy to get overwhelmed when you’re constantly switching between so many windows, tabs, and apps. To help you stay on track with your […]