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How to Leverage Video Messages in Customer Success
There’s one thing that every Customer Success professional is looking for: more time. More time means more opportunities to help customers and grow our relationships with them. There’s always great work to be done, and we’ll never run out of it. So the question is, with so many opportunities to grow our portfolio accounts and […]
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How to Overcome Camera Shyness or Phobia
When I started working at Loom three years ago, my job was to help build a product that made communicating at work more human. But every time I recorded a video message, I felt uncomfortable in front of the camera. Rather than focus on what I had to share, I got distracted by the process of […]
It’s Time to Celebrate: Forge turns one
Time flies when you’re having fun, which is why we can hardly believe it was one year ago that the Forge platform officially launched to the public. Since then, our team has worked hard on our product roadmap, releasing new features and always keeping the needs of our community at the front of our minds. […]
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How to Overcome Camera Shyness or Phobia
When I started working at Loom three years ago, my job was to help build a product that made communicating at work more human. But every time I recorded a video message, I felt uncomfortable in front of the camera. Rather than focus on what I had to share, I got distracted by the process of […]
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How to Overcome Camera Shyness or Phobia
When I started working at Loom three years ago, my job was to help build a product that made communicating at work more human. But every time I recorded a video message, I felt uncomfortable in front of the camera. Rather than focus on what I had to share, I got distracted by the process of […]
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3,600 Free Licenses Feels Pretty Good
One reason I enjoy working at Atlassian is that our founders highly encourage us to contribute to our community. For example, every employee receives five paid days annually to volunteer at a charity of his/her choice. Another cool thing Atlassian does is donate free community licenses to non-profits (I’m planning to deploy Confluence for the […]
Watch the “Jira & Greenhopper Case Study” Webinar Recording
Earlier this week JC Huet of Pyxis (the makers of Greenhopper), Oren Teich of Replicate Technologies (a joint customer) & I did a Webinar on using Jira & Greenhopper together to manage Agile Software Development. Oren did a great job showing us all how he actually use Jira & Greenhopper to manage an Agile Development […]
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Jira Mate brings Jira to your iPhone
Last week, in talking about my love affair with the iPhone, I briefly mentioned Jira Mate, an interface for Jira that runs on the iPhone. I’ve been using Jira Mate for a couple of weeks now, and it’s great. It’s one of those applications that just works. It sets out to do a useful but […]