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Company News
Our Q2 FY24 letter to shareholders
An update to customers, stakeholders, and shareholders on our mission to unleash the potential in every team.
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Loom
5 Strategies For Creating Impactful Customer Connection
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Loom
Our 7 Favorite Chrome Extensions for Screen Capture (2024)
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Loom
8 Top Customer Service Tools For Better Support (2024)
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Developer
Caelor talks Forge and Shoppie, their latest innovative app
Latest Stories
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Our Q2 FY24 letter to shareholders
An update to customers, stakeholders, and shareholders on our mission to unleash the potential in every team.
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5 Strategies For Creating Impactful Customer Connection
For almost every company on the planet, customer retention is of critical concern. So why is it that so many companies reduce client communication to transactional exchanges that fail to create meaningful connections? If you’re only reaching out to your customers when a problem arises or to advertise a new promotion or product release, you’re […]
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8 Top Customer Service Tools For Better Support (2024)
Few business leaders deny the importance of great customer service in building a respectable, viable company with longevity. That’s truer today than it has ever been. Customers now have a world of choice at their fingertips. Even the smallest slip-up can generate a negative review or send a once-loyal client to a competitor. Not only […]
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Our Q2 FY24 letter to shareholders
An update to customers, stakeholders, and shareholders on our mission to unleash the potential in every team.
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Our Q2 FY24 letter to shareholders
An update to customers, stakeholders, and shareholders on our mission to unleash the potential in every team.
Featured curations
Company culture
Embrace transparency, foster a sense of belonging, form connections – and have fun along the way.
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Some candid thoughts on getting $#!* done
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Calling all education non-profits! The Atlassian Foundation wants to give you $25k
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Get your sheet together: how to create an incident communication plan
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Jealous of your friend’s success? Why healthy competition can be a good thing
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Unearth new repositories and Git v2 improvements in Bitbucket Server 5.13
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Remote office tours: a look into 10 home setups of remote workers
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A better way to write postmortems in Statuspage
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How solid is your personal productivity system? 4 Trello boards to try
Read more
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Plan better with Jira Portfolio 1.9
We’re excited to bring you Jira Portfolio 1.9, which makes planning even more realistic. The new capacity visualization makes it easy to see how much work can get done and provides transparency if targeted deadlines are not realistic. Flexible sprint configuration makes sure your portfolio plan reflects the way your team actually works, so you can accurately plan. And now you can update your teams’ work day settings so Jira Portfolio doesn’t think they’re working over the weekend and on Christmas.
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Graduate from email support: How to set up email support with Jira Service Desk
If you rely on email for internal support, chances are valuable time is wasted going back and forth trying to get the right information. Work is assigned inefficiently, leading to slower resolution times and unhappy customers. Plus, you’re not able to report on progress to show the value of IT to the rest of the business.
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Jira Service Desk
Collecting requests the easy way with Jira Service Desk
We often collect feedback and requests from people outside of our team. If they find a bug, need something done, or have a feature request – somehow and some way, they need to reach us. As an Atlassian, I prefer working in Jira. It’s my favorite place to plan, track, and get things done, however, I find that sending colleagues (who are often non-technical) to Jira introduces them to an unfamiliar interface they don’t necessarily know how to navigate.
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Archives
Atlassian Pledges $500,000 to Match Room to Read Donation Challenge
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Archives
Make Hipchat Your Team’s Command Center
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Archives
Continuous Integration of Android Apps with Bamboo
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Archives
Stash 2.2: Customize your workflow with Git hooks
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Archives
Hooked on Stash
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Archives
Collect Feedback in Jira to Build Better Products: WHAT
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Bitbucket
The new Bitbucket dashboard – all your code activity, all in one place.
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Archives
Meet Atlassian in UK @ QCon London (Mar 6-8, 2013)
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Archives