Category: IT Service Management
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3 new customization ideas using Jira Service Desk’s API
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How the consumerization of service is changing ITSM and the service desk
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Prevention, self-service, and strategic laziness: the recipe for service desk success
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Three ways to use Jira Service Desk’s new approvals like a pro
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Help desk vs. service desk vs. ITSM: what’s the difference? Part 2 of 2
