Author

Zac Sanderson-Harris

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  • Atlassian Guard: Company-wide visibility, control, and security

    Atlassian Guard: Company-wide visibility, control, and security

    Today, we’re excited to announce the general availability of Atlassian Guard. Atlassian Guard is a set of capabilities that gives administrators company-wide visibility, control, and…

  • Support for Xcode in Bitbucket

    Support for Xcode in Bitbucket

    Developer efficiency is always top mind for the Bitbucket team and we’re constantly looking at ways to get you up and coding as quickly as…

  • Avoid the seagull effect: the 30/60/90 framework for feedback

    Avoid the seagull effect: the 30/60/90 framework for feedback

    Has this scenario ever happened to you? You’ve spent weeks working on a big project. It’s almost near completion and frankly, you’re quite proud of…

  • How Atlassian Support configures SLAs in Jira Service Desk

    How Atlassian Support configures SLAs in Jira Service Desk

    [cta]Atlassian Support is a global operation. With six regions, 24/7 availability, 15 products, cloud and server deployments, and different support tiers, we have a complex set…

  • Scheduled maintenance message examples and inspiration

    Scheduled maintenance message examples and inspiration

    [cta]A well run service needs routine maintenance. Without regular system maintenance, updates would go uninstalled, bugs would go unsquashed, patches would go … unpatched. It’s…

  • A preview of the new agility boards in Jira Software

    A preview of the new agility boards in Jira Software

    [cta]For more than a decade, Jira Software has helped teams around the globe turn ideas into reality. From building the world’s most prominent music streaming service, to landing a rover on Mars, to distributing life-changing healthcare…

  • What’s your feedback flavor? How to give negative feedback beyond the compliment sandwich

    What’s your feedback flavor? How to give negative feedback beyond the compliment sandwich

  • Introducing project archiving for Jira Software Data Center

    Introducing project archiving for Jira Software Data Center

    If you’ve ever let your lawn grow way too long, or skipped spring cleaning for another year (but I need that pair of shoes that…

  • Why Bitbucket Pipelines is the best CI/CD tool for your Docker-based software

    Why Bitbucket Pipelines is the best CI/CD tool for your Docker-based software

    In the Bitbucket team, we believe containerization is the future of continuous integration and deployment. Running your software in containers brings consistency and predictability all…

  • How KodaCloud moved off Excel and onto Portfolio for Jira

    How KodaCloud moved off Excel and onto Portfolio for Jira

    [cta]For product and engineering leaders at small and medium sized companies, staying up to date about work happening across multiple engineering teams can be a…

  • How to manage a sales team with 5 Trello workflows

    How to manage a sales team with 5 Trello workflows

  • How an outage helped Wistia get on board with Statuspage

    How an outage helped Wistia get on board with Statuspage

    This is a guest post from Jordan Munson, Support Engineer at Wistia What do you do when your software is experiencing a critical outage? Post…

  • How to prepare for the remote-friendly future of work

    How to prepare for the remote-friendly future of work

    Three investments to make in anticipation of the highly-distributed future of work. And they won’t cost you a penny.

  • How to embed Excel tables in Jira issues

    How to embed Excel tables in Jira issues

    Need to comment on Jira issues with a table of data from Excel to support your findings? Here’s the formatting shortcut you’ve been waiting for.

  • 7 true stories of people building incredibly productive morning routines

    7 true stories of people building incredibly productive morning routines

    Productivity advice can often come across as rather drab and uninteresting when it’s doled out like artificially flavored cough medicine. This isn’t the fault of…