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Win two tickets to Summit 2014: Jira on-boarding competition

Long ago, Atlassian realized that the greatest source of knowledge regarding our products came from you: People who use our products every day to get your job done. You’ve seen it all and done it all. You know every best practice, trick, pitfall, and feature. Moreover, you’ve been the champion for our products in your […]

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Insiders Webinar: Four ways every team can collaborate in Confluence

Update: Insiders webinar recording You asked for it, so we’re posting it. Here is the recording from the webinar that took place November 20, 2013. Enjoy the presentation and please share with your team to help spread the word on how any team can use Confluence to collaborate. You can also see the slides that […]

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Turn your Jira Service Desk into a self-service desk

The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to use when you know all the tricks. Hopefully by now you’ve gotten your hands on the shiny new Jira Service Desk and your IT team is flying through internal service […]

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Introducing Confluence 5.3: Turn your knowledge into solutions

Every IT team records knowledge to help people find solutions to everyday issues  – step-by-step guides for setting up your laptop, troubleshooting problems like connecting to the company network, or best practices for using the video conferencing equipment. This knowledge is useful, but too often it’s unorganized, poorly formatted, or inaccessible. Not anymore with the knowledge […]

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Rename users in Confluence: Satisfying over 450 customer votes

The user rename problem What’s in a name? The Confluence team found this question to be more than just philosophical while fixing the problem that has been voted up by over 480 customers. The problem was simple. As an admin how can I rename users in Confluence, so that when someone got married, divorced, or […]