Author

Teresa Fok

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Teresa is a marketer for Jira Service Desk and ITSM solutions at Atlassian. When she’s not thinking about how IT teams can work better, together, she enjoys learning about mid-century modern architecture, attending film festivals, and taming her recently adopted chihuahua-mix, Evie.


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All ITSM solutions are not created equal

A deep dive into the findings of Forrester’s Total Economic Impact™ of Atlassian for ITSM study.


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What ITIL 4 means for you and your team

See how you and your team can move from cost center to revenue driver, and become a tech leader in the process.


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Introducing project archiving in Jira Service Desk, and a new look

At Atlassian, we’re on a mission to make it easier and faster for IT teams to get work done. That’s why we’re excited to release two new features in Jira Service Desk to help you do just that. A new look to modernize the user experience We’re excited to introduce a fresh, new look for […]