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Wiki Adoption Part 4: Email Overload Killed the Businessperson

This is the fourth in a series on wiki adoption, based on my visits with organizations in the midst of wiki adoption. Part 1, Part 2, Part 3. One of the things I consistently hear when I visit customers: reducing email is a key business case for the wiki. Email is one of the biggest […]

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Wiki Adoption Part 3: Banking on a wiki?

This is the third in a series on wiki adoption, based on my visits with organizations in the midst of wiki adoption. Part 1, Part 2. One of the most interesting things I’ve noticed recently regarding wiki use has to do with how financial services firms are stereotypically perceived vs. how they actually work. Most […]

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Wiki Adoption Part 2: Be Firm, and Think Long Term

This is the second in a series on wiki adoption, based on my visits with organizations in the midst of wiki adoption. Part 1 is here. Once your group starts using the wiki, be firm about making sure people use it and don’t drift back to earlier means of collaboration. For example, if you used […]

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Wiki Adoption Part 1: The Conversation is Key

Over the past several months I’ve been meeting with Atlassian’s customers who are using Confluence in a variety of industries including technology, financial services, media, higher education, consulting & professional services, and as I do so I’m gathering an even wider ranging sense of how organizations are using wikis and learning how to change existing […]

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Wikipatterns.com reaches a milestone

As of today, the Wikipatterns.com community has grown to 500 registered users! I was alerted to this last night when a new user emailed me to say that he couldn’t register. When we initially set up Wikipatterns in January, we gave it a Confluence community license for up to 500 users. That ceiling has now […]