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Lessons from Firefox: #5 – Think hybrid

This is the fifth in a seven-part series based on The Mozilla School of Management in which I’m applying Mozilla’s principles to wiki collaboration (parts 1,2,3,4 of the series). Think hybrid Open-source approaches can go further when they’re paired with conventional approaches. Find ways to blend community-driven efforts into your current operations, rather than jumping […]

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Lessons from Firefox: #4 – Nurture renegades

This is the fourth in a seven-part series based on The Mozilla School of Management in which I’m applying Mozilla’s principles to wiki collaboration (parts 1,2,3 of the series). Nurture renegades Interesting things happen when people are allowed to break the rules. Firefox, for instance, was created not by Mozilla’s main development team, but by […]

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Lessons from Firefox: #3 – Lead by following

This is the third in a seven-part series based on The Mozilla School of Management in which I’m applying Mozilla’s principles to wiki collaboration (parts 1,2 of the series). Lead by following Paradoxically, managers can be more influential by judiciously declining to exert control. How this applies to wiki collaboration: A wiki has the best […]

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Guest blogging this week for ZDNet Web 2.0 Explorer

I’m guest blogging for Web 2.0 Explorer, Alan Graham’s ZDNet blog. So far, I’ve written about the growing use of wikis in education in Davids versus Goliath: a comparison of wikis versus Blackboard CMS. From the post: “The fundamental difference between the two is this: Blackboard is something designed to do everything, and the wiki […]

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Lessons from Firefox: #2 – Just ask

This is the second in a seven-part series based on The Mozilla School of Management in which I’m applying Mozilla’s principles to wiki collaboration (part 1 of the series). Just ask There seems to be no limit to what volunteers are willing and able to do for an organization they believe in. But hardly anyone […]