Author

Shihab Hamid

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Atlassian doubles down on employee experience at scale

Key product highlights from Atlassian Presents: High-Velocity ITSM.

The future of collaboration is smarter software

And organizations that don’t invest in it now will fall behind.

Introducing machine learning-powered “smarts” to our cloud products

Smarts helps teams be more productive by identifying collaborators faster and reducing repetitive tasks.

How machine learning “smarts” can accelerate teamwork

Smarts change the way you interact with the core tools you rely upon every day.

Delightful customer service: what’s new in Jira Service Desk Cloud

More and more businesses today are differentiating on customer service. Companies like Airbnb have hundreds of support agents ready on the phone, email and chat to make the home sharing process seamless for users. The easier you make it for your customers to do business with you, the more likely they are to buy your […]