Atlassian doubles down on employee experience at scale
Key product highlights from Atlassian Presents: High-Velocity ITSM.
The future of collaboration is smarter software
And organizations that don’t invest in it now will fall behind.
Introducing machine learning-powered “smarts” to our cloud products
Smarts helps teams be more productive by identifying collaborators faster and reducing repetitive tasks.
How machine learning “smarts” can accelerate teamwork
Smarts change the way you interact with the core tools you rely upon every day.
Delightful customer service: what’s new in Jira Service Desk Cloud
More and more businesses today are differentiating on customer service. Companies like Airbnb have hundreds of support agents ready on the phone, email and chat to make the home sharing process seamless for users. The easier you make it for your customers to do business with you, the more likely they are to buy your […]
Introducing smart graph: machine learning in action
Teams like HR, facilities, legal and even marketing adopt service desk portals to handle requests from their internal customers, and soon there are service desks for practically every team. But this viral spread of service desks within a company can make finding the right service desk sometimes challenging – let alone figuring out which request type matches the problem you’re trying to solve. So we used machine learning to make Jira Service Desk’s search a whole lot smarter.
Integrating Our Cloud Development Suite with Google Apps
This is part 2 of a 2 part blog series. In Part 1 I discussed authentication using OpenID Single Sign-On. Couple Jira Studio with Google Apps and you have a complete set of software development and collaboration tools in the cloud. In this blog post we’ll look at how you too can integrate your application […]
Integrating Atlassian's Hosted Development Suite with Google Apps
This is part 1 of a 2 part blog series. Small to medium development teams have had their head in the clouds for a while – and you know I’m not talking about the fluffy white stuff in the sky. Hosted services have the ability to offer value by removing the pain associated with installing, […]
Crowd Caching in 1.6
Why the @#$% is Crowd so slow? Let’s back up a bit. So you have this awesome application that you just wrote. It does everything it should and does it relatively well. Now you want it to join the party and get some SSO-goodness with centralised user management with other cool apps. Enter Crowd. Rather […]
Hammering Crowd
There have been a few customers wondering how Crowd scales (outside of it’s integration with Jira/Confluence). Unfortunately, the answers we could think of ranged from “..yes” to “nfi” – so we decided to take a look at load testing Crowd. Since Crowd offers a bunch of connection points for various applications, directories and databases, it’s […]
Javablogs – my first 6 weeks
So when I came to Atlassian I didn’t know what to expect. First day, I was introduced to the Javablogs source code on IDEA, running on Resin and Tomcat. For most of you, this is probably a walk in the park – but coming from a “corporate” background where Websphere is the only application server […]