Author

Sherif Mansour

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Sherif Mansour is a Distinguished Product Manager for Atlassian and Head of Product for Atlassian Intelligence, Atlassian’s generative AI platform. With over 20 years of software development under his belt, Sherif has played a key role in both developing new Atlassian products including Atlas, Stride, Team Calendars, and Confluence Questions, and also in driving existing products forward, like Confluence a popular content collaboration tool for teams. Sherif now spends his days solving problems across all of Atlassian’s cloud products. Based in Sydney, Australia, Sherif enjoys running, pretending to be a professional soccer coach with kids under 10, and is a wannabe cartoonist.

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  • Our Q1 FY25 letter to shareholders

    Our Q1 FY25 letter to shareholders

    An update to customers, stakeholders, and shareholders on our mission to unleash the potential in every team.

  • How IT teams at FanDuel, Zelis, and Washington State University enabled HR to deliver exceptional support

    How IT teams at FanDuel, Zelis, and Washington State University enabled HR to deliver exceptional support

    Discover how IT teams at FanDuel, Zelis, and Washington State University enabled HR to deliver better employee experiences with Jira Service Management.

  • One Year of Loom AI & What’s Next

    One Year of Loom AI & What’s Next

    It’s been over a year since we introduced Loom AI as an add-on, and with your feedback and enthusiasm it’s evolved into features that make…

  • What is conversational AI?

    Conversational AI has impacted our lives in ways we might not even realize. This technology allows computers to understand, process, and respond to human language…

  • Confluence for Figma Integration: Bridging Design and Documentation

    Confluence for Figma Integration: Bridging Design and Documentation

    Bring project documentation in Confluence closer to your design work in Figma.

  • How to learn AI for beginners

    Artificial intelligence is everywhere these days – from your phone to your car. Learning AI isn’t just for tech experts anymore. It’s becoming a must-have…

  • Understanding responsible AI practices

    Artificial intelligence is everywhere these days. It recommends movies, helps doctors diagnose diseases, and even decides who gets a job interview. Pretty impressive stuff, right?…

  • Important Updates to Jira Service Management Pricing and Packaging

    Important Updates to Jira Service Management Pricing and Packaging

    Here’s what’s changing and how we’re supporting affected customers.

  • Important Updates to Jira Service Management Pricing and Packaging

    Important Updates to Jira Service Management Pricing and Packaging

    We understand that change can be challenging, especially when it comes to tools you rely on daily. Today, we’re sharing some important updates to Jira…

  • Connect apps will gain new extensibility features through Forge

    Each new extensibility feature is an opportunity for partners to build innovative apps that solve previously unsolvable use cases for customers. In recent months, we’ve…

  • From firefighting to future-proofing: Atlassian’s journey with a multi-account strategy

    From firefighting to future-proofing: Atlassian’s journey with a multi-account strategy

    Scaling is a nice problem to have. It usually means your product is successful and there is more demand than you can offer. Scaling is…

  • How to implement AI in customer service

    Artificial intelligence software can enhance customer support operations, improve response times, and provide better experiences.  Customer service teams face numerous challenges in their daily operations.…

  • Boost productivity with an AI writer

    Content creators and marketers often race against the clock to deliver high-quality material. The constant demand for high-quality content can leave you feeling stretched thin.…

  • Maximizing design impact with Confluence

    A guide for designers

  • Dark theme for Bitbucket Cloud is here!

    Dark theme for Bitbucket Cloud is here!

    Software development requires a comfortable setup to be successful. If a key on your keyboard isn’t working, it feels like nothing is working. Your chair,…