Author

Shamik Sharma

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Shamik Sharma leads product strategy for Atlassian’s IT solutions, including Jira Service Management.
Prior to joining Atlassian a year ago, Shamik co-founded Cult.sport, India’s largest fitness brand. He also served as CTO and CPO at Myntra, India’s top fashion brand. He’s also held senior engineering roles at Lytro Inc., RockYou, and Yahoo.


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Introducing Atlassian Service Collection

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AI in action: the next chapter for Jira Service Management

Discover how our latest AI and agentic AI advancements improve IT operations, employee support, and HR service management