Author
[guest author fields > title]
Warning: Undefined array key “link” in /srv/users/atlassian/apps/atlassianstaging/public/wp-content/plugins/curator/template-parts/cards/feed-card.php on line 146
Inside Atlassian: using scrum to balance operations and innovation on the support team
One of Atlassian’s core values is “Be the change you seek.” For Atlassian support, it means innovation can’t be put aside, despite very busy schedules. In other words, obstacles to change can’t stand in the way forever. Read about some of the successes and failures of the Atlassian support team’s efforts to innovate, and how scrum keeps their eyes on the ball.
Warning: Undefined array key “link” in /srv/users/atlassian/apps/atlassianstaging/public/wp-content/plugins/curator/template-parts/cards/feed-card.php on line 146
How to be a super user when working with Atlassian Support
If you’re an Atlassian customer and have ever needed to contact Atlassian Support for your queries/issues, then read on… Have you wondered why your conversation seemed less effective while other customers are going ga-ga over Atlassian support? Do you feel it takes a while for investigation on an issue to take flight? Do you feel that you need to answer a number of questions every time before getting the answer for yours? Before we get into the details of why you may feel this way, lets take a look at some fun facts…
Warning: Undefined array key “link” in /srv/users/atlassian/apps/atlassianstaging/public/wp-content/plugins/curator/template-parts/cards/feed-card.php on line 146
Playing “hunger games” in Amsterdam for Room To Read
Recently some colleagues and I at Atlassian’s Amsterdam office got to thinking about how privileged we are to have some of the best local food in our very own kitchen. Not just that…it’s free of cost! We feel very blessed for this, and although we can’t stop boasting about it to our family and friends, there’s always a feeling in the back of our minds that not everyone is as lucky as we are…