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Nikki Nguyen

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They may have taken me out of IT, but they will never take the IT out of me. I’m now a recovering systems administrator evangelizing the way teams work by using JIRA Service Desk. I’ve found a new love in combining technology with great customer service. Tweet me @NikkiHNguyen

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  • Jira 4.3 Deep Dive – Search Improvements

    Last week’s release of Jira 4.3 included a bunch of additions and improvements to search that make it faster and easier to find what you’re…

  • 5 Enhancements to Notifications in Confluence 3.5

    In case you missed it, we released Confluence 3.5 last week. Our biggest release ever, Confluence 3.5 brought with it a tonne of new features.…

  • Video: Skinning Confluence with Zen

    Yesterday, we held a webinar with Stepstone Technologies who have developed Zen Foundation. Zen Foundation delivers attractive and easy-to-use collaboration for non-technical online communities. With…

  • (Case Study) Monitoring Solar Hot Water with Confluence

    HQ: Richmond, CA Employees: 20 Founded: 1976 Products: Confluence, Jira, Fisheye Mike Starkey is a good friend of mine. He has been at Heliodyne for…

  • Confluence 3.5 Released: Our Biggest Release Ever

    Today we’re excited to announce the availability of Confluence 3.5, our biggest ever Confluence release. You might have already seen the nifty small improvements, powerful…

  • Introducing Jira 4.3 – Integration Made Easy

    I’m excited to announce the general availability of Jira 4.3. Combined with today’s release of Confluence 3.5, it’s never been easier to connect Jira with…

  • Jira 4.3 & Confluence 3.5 Released: Integration Matters

    Jira 4.3 and Confluence 3.5 are bursting at the seams with new features, especially when it comes to integration.

  • (Press Release) Atlassian Announces Big New Releases of Flagship Software Development and Collaboration Tools

    San Francisco, CA, and Sydney, Australia (PRWEB) — Atlassian has released the latest versions of Jira and Confluence, two software development and collaboration tools used…

  • SPAC Maintenance Window

    Studio.plugins.atlassian.com will undergo maintenance today, Wed. 16th March at noon (SYD time). The site may be unavailable for up to 90 mins. See the time…

  • Plugin Architecture, Episode I ("The Phantom Mess")

    Today I’m going to do something I’m typically pretty lousy at, personally, which is finishing what I’ve started. Over the course of my three previous…

  • Webinar: Zen Foundation on Confluence

    Next week we are hosting a webinar with Stepstone Technologies who have developed Zen Foundation. Zen Foundation delivers attractive and easy-to-use collaboration for non-technical online…

  • Making Toast with Jira at SXSW

    If you’re heading to SXSW 2011, be sure to drop by the Praecipio booth to get the scoop on how to make toast using Jira. …

  • Radical change to Performance Reviews wins Atlassian prestiguous Human Capital M-Prize

    I’m chuffed that the Human Capital Institute (HCI) and the Management Innovation eXchange (MIX) announced that Atlassian is a winners of the 2011 M-prize. The…

  • (Press Release) Atlassian Wins a 2011 Human Capital Institute (HCI) M-prize

    Atlanta, GA (PRWEB) — Atlassian, a leader in software tools for streamlining product development and collaboration, today announced that the company has won a prestigious…

  • Plugin Architecture, Episode VI ("Return of the jQuery")

    In Episodes IV and V of this blog series, we got through a substantial chunk of the implementation for a cross-product search plugin. I’ve personally…