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Nikki Nguyen

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They may have taken me out of IT, but they will never take the IT out of me. I’m now a recovering systems administrator evangelizing the way teams work by using JIRA Service Desk. I’ve found a new love in combining technology with great customer service. Tweet me @NikkiHNguyen

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  • (Case Study) OpenDNS on Atlassian Software Development Tools

    Founded: 2005 HQ: San Francisco, CA Employees: 40 Products: Jira, GreenHopper, Confluence, Fisheye, Crucible The Domain Name System (DNS) is the “phone book” for the…

  • Let the Developer Party Begin: AtlasCamp 2011 Save the Date

    Well everyone, it’s that time of year again when us devs head down to beautiful Half Moon Bay, California for 2.5 days of developer goodness.…

  • Jira 4.4 Sneak Peek – the new Upgrader

    My previous post provided a sneak peak of a new installer for Linux. This post will cover the new upgrade capability for the installer. In…

  • 10 reasons Why You Should Try Team Calendars

    Released on June 6th, 2011, Team Calendars was built from the ground up for collaborative teams that use Confluence – connecting your people, projects, and…

  • Agile Best Practices Panel Discussion – Atlassian Summit 2011

    Atlassian Summit 2011 was action packed with news and announcements. In case you missed any part of it, we’ve made nearly every Summit 2011 session…

  • A Simple Jira Plugin Using UAL

    I’m going to show you how to create a simple Atlassian Plugin, using the Application Links API. The plugin will be a Jira Custom Field.…

  • Atlassian invests in Cloud9 IDE

    In case you didn’t hear, Atlassian has made a big first investment in another company: Cloud9, a SaaS-based IDE platform. SaaS for software development, or…

  • Helping You Prepare for Confluence 4.0

    Unless you’ve been hiding under a rock you may have heard that we are delivering a faster, richer, and more reliable editing experience in Confluence…

  • Jira State of the Union – Atlassian Summit 2011

    Atlassian Summit 2011 was action packed with news and announcements. In case you missed any part of it, we’ve made nearly every Summit 2011 session…

  • Better Together: Jira and Xobni

    For those of you still using Outlook to manage your email (no judgement), things just got a lot better: Jira now integrates with Xobni to…

  • Getting your plugin ready for Jira 4.4

    In Jira 4.4 we made some significant changes to the admin UI to improve navigation and general layout of the admin section in Jira. All…

  • Powerful new pull request on Bitbucket

    Atlassian’s free DVCS code hosting site Bitbucket has release brand spanking new pull requests! Pull requests make it dead simple for contributors to: fork a…

  • Coming Soon – A Faster, Richer, More Reliable WYSIWYG Editor

    Confluence 4.0 will deliver a brand-new editor that’s bound to wet the appetites of both new and power users. From the slick new intuitive interface,…

  • ShipIt 17 Finalists

    Ian Grunnert and Gilmore Davidson took out first place in Atlassian FedEx 17 by adding Video Support to Atlassian’s latest product offering, Bonfire.

  • Atlassian Bonfire for Jira – Try the beta, win a t-shirt

    As we announced at Summit 2011, the beta release of Bonfire for Jira is available for you to try out for FREE! We would love to…