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Nikki Nguyen

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They may have taken me out of IT, but they will never take the IT out of me. I’m now a recovering systems administrator evangelizing the way teams work by using JIRA Service Desk. I’ve found a new love in combining technology with great customer service. Tweet me @NikkiHNguyen

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  • Collaboration Best Practices – 3 Reasons Interruptions Hurt Your Team’s Productivity

    It might have started with an innocent tap on the shoulder. A teammate quickly asking a question about an upcoming deadline. No big deal, right?…

  • [Guest blog] Eliminate Misunderstandings – Use Screen Recording for Task Specifications

    Ari Heljakka is CSO of Dream Broker, the development lead of ScreenMail, and a former key contributor in OpenCog. You can connect with him on…

  • Jira Tip of the Month: Work Faster with M-A-C-E

    The Tip of the Month, brought to you by Atlassian University, is a monthly series aimed to help you master Atlassian’s tools. Products are more…

  • Marketplace Monday: Bug Watcher

    Each week, Marketplace Monday profiles one great add-on available in the Atlassian Marketplace–where you can try and buy more than a thousand add-ons for Atlassian products.…

  • Team Calendars 2.5 – Get Your Team Started Using Team Calendars, Fast

    We’re excited to announce that our next major release, Team Calendars 2.5, helps your team get started creating calendars inside of Confluence faster than ever, and it’s available for download now.…

  • Get fancy with card colours in GreenHopper

    A neat feature in GreenHopper is the ability to colour cards based upon JQL. Over the past two days I’ve visited two great customers and…

  • Gamifying Stash with Badgr – Commit, Code, Achieve

    This is a guest blog by Stefan Kohler, creator of Badgr, an add-on that makes Stash more fun by introducing achievements and badges for commits.…

  • Reviewing code on any hosting service with Crucible

    Note: This post concerns the Download edition of Crucible. When your development team reaches a certain size it can become hard to have a clean…

  • Confluence 101: Keep Your Team On-Track with Tasks

    The recent release of Confluence 4.3 had one purpose: make teams everywhere more productive so they can get more work done, together. The key is focusing…

  • So You Want to Run Tests in Parallel… now what??

    So You Want to Run Tests in Parallel… now what??

    Lemme start by saying two things to regular readers: 1) “Thanks for tuning in and dropping lots of thoughtful comments!” and 2) “You’ve probably noticed…

  • 3 reasons most meetings are pointless

    3 reasons most meetings are pointless

    Between pointless meetings and email it’s exceedingly difficult to get work done while you’re actually at work. Time is scarce when your calendar looks like a game…

  • Designer in the Code

    Jerry is a user experience designer at Atlassian working with the Atlassian Marketplace team. This is his first post on our dev blog, about his…

  • Marketplace Monday: User Profile Plugin

    Each week, Marketplace Monday profiles one (or two) great add-ons available in the Atlassian Marketplace–where you can try and buy more than a thousand add-ons for…

  • Jira + Git just got Smarter

    The Jira DVCS Connector enables small teams to use a robust issue tracker with the killer Git and Mercurial code hosting site Bitbucket. Today we’re…

  • Stash’s Pseudo Line Numbers

    Stash is Atlassian’s Git repository management tool, and one useful feature is to view your source code and diffs right inside your web browser. In…