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Nikki Nguyen

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They may have taken me out of IT, but they will never take the IT out of me. I’m now a recovering systems administrator evangelizing the way teams work by using JIRA Service Desk. I’ve found a new love in combining technology with great customer service. Tweet me @NikkiHNguyen

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  • Meet Hipchat for Mac (beta) – Fast, fluid, native

    We redesigned. We rebuilt. We listened to you. We’re proud to announce that our new Mac app is open for beta testing. Written natively for Mac, it’s faster,…

  • Confluence 5 Highlights: 4 Improvements to User and Content Management

    Confluence 5 has been released! The improvements to LDAP performance will be shipped in Confluence 5.0.1 While Confluence 5 offers all the flashy bells and whistles…

  • Bamboo Build Status for Stash – pull requests will save you from Nerf armageddon

    I love pull requests No, really: I love pull requests. But I’ve learned to be more than a little nervous when accepting them. If only…

  • Jira tip of the month: Look at the JQL behind portions of a chart

    The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to…

  • How to run a marketing launch with Jira & Confluence

    A marketing launch is a time-boxed project during which the project manager (launch owner) plans, organizes and coordinates activities with several teams, usually engineering, product…

  • Confluence 5 Highlights: Automagic Theming

    Confluence 5 has been released! There’s good-old-fashioned magic – pulling rabbits out of hats and chopping beautiful women in half – and then there’s “automagic” theming,…

  • JQL: Using filters and subscriptions

    JQL: Using filters and subscriptions

    If you find yourself searching for Jira issues weekly, daily, (or hourly!), you will benefit immensely from setting up filters, dashboards, and subscriptions to make…

  • GreenHopper Tip of the Month: How To Indicate you are Waiting

    The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to…

  • Stash 2.1: Scratch that itch

    Interested in the latest Stash release? Check out What’s New » TL;DR The brand-spanking-new Stash developer site is now online here and documentation for the Stash REST API has touched…

  • How-to: Building a Company Glossary with Confluence – Part Three

    The Tip of the Month, brought to you by Atlassian University, is a monthly series to help master Atlassian tools. Products are more fun to…

  • Introducing Quick File Search

    Introducing Quick File Search

    Have you ever been in this scenario: you are in a rush and need to find a file that you know the name of, but…

  • Nested BackboneJS Models with Brace

    We’re big fans of Backbone here at Atlassian. It’s already used in the majority of our products, and its uptake within the company is increasing.…

  • Codegeist is Back! Atlassian’s Developer Competition Returns

    Codegeist: The Next Generation Codegeist, Atlassian’s add-on development competition, is back on! The seventh iteration of the world’s best development competion began February 1 and…

  • Stash 2.1: Pull Requests, Issues, Builds – Integrated

    Pull requests – now at the heart of the code discussion. Ever since we introduced pull requests in Stash 1.3, and added branch permissions in…

  • Syncing and merging come to Bitbucket

    Syncing and merging come to Bitbucket

    When developing on a feature branch or a fork, your code can often get out of date. There are a number of reasons this might…