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Why we’re closing comments on our documentation

In the coming weeks we’re updating the site with better global navigation, cleaned-up information architecture, standardized page layouts, enhanced screenshots, and improvements to key content. We’re also making some important structural changes, particularly a decision to shut down page comments. The decision comes at no small cost to Atlassian’s technical writing team. All of us appreciate the chance to speak directly with customers and fielding questions and digging into specific use cases is a great way to learn the ropes of a product. So why did we make the call?