Kim Seeling Smith is the CEO of Ignite Global and a leading ‘Now of Work’ Expert (the Future of Work arrived Friday the 13th of March, 2020 when Covid-19 thrust into our new reality more quickly than anyone had predicted). She is a regular commentator for The Today Show, the AFR, the Sydney Morning Herald, Forbes and CNBC Online. Kim is the author of Mind Reading for Managers: 5 FOCUSed Conversations for Greater Employee Engagement and Productivity and has been recognised by Richard Branson’s 100% Human at Work Initiative for the innovative, yet practical work Ignite Global does to help businesses solve the very complex challenges around the Now of Work.