Optimize communications for your continuous integration and continuous delivery process
Continuous Integration and Continuous Delivery (CI/CD) is becoming a standard process in organizations that embrace agile development. CI/CD tools like Bitbucket, Bamboo and Jenkins can help by automating many of the build and deployment steps. However, there are still situations where human intervention is required and Opsgenie can make sure the right responders are notified […]
Opsgenie Actions: sign up for early access
When operating always-on services, engineers need to quickly respond to alerts and prevent issues from becoming outages. Fortunately, many alerts can be resolved through easy changes to systems or network infrastructure. However, these tasks still require manual intervention and cause interruptions for on-call responders. Opsgenie Actions, now available in beta, can reduce manual interventions by […]
Integrating Jira Server with Opsgenie
Despite the advantages of Jira Cloud, there are times when Jira Server installed on premises or in your own cloud environment is a better fit. That won’t stop you from integrating Jira with Opsgenie for on-call scheduling, alerting and incident management. Opsgenie supports secure, bidirectional integration with Jira Server even when it’s behind your firewall. […]
Opsgenie expands security options with Edge Encryption add-on
Opsgenie Edge Encryption is a new feature that makes it easy to secure sensitive data and meet compliance requirements while using Opsgenie for alerting and incident management. Edge Encryption secures data before it leaves your environment, you manage the encryption keys, and the experience is seamless for users. Atlassian has no access to the encrypted […]
Incident response with AWS Systems Manager
The typical DevOps on-call engineer is responding to alerts, triaging based on service impact, troubleshooting high priority incidents, and taking action to remediate issues. Automation tools like AWS Systems Manager can be a big help in reducing some of the more repetitive work and allowing engineers to focus on the most important tasks. With the […]
Four ways to adapt ITSM to an agile world
The transition to agile development and continuous deployment has resulted in the DevOps movement to break down organizational walls. While there are many benefits to this approach, some best practices of traditional IT Service Management (ITSM) have been lost in the transition. Which ITSM processes and controls are still relevant and how can you adapt […]
A closer look at Opsgenie’s Marid
Marid is a lightweight application that provides: Opsgenie integration for systems that are not accessible from the public internet Ability to run local scripts triggered by Opsgenie Deployment on-premises or in the cloud Marid integrates with a number of monitoring and ITSM tools, allowing Opsgenie to send actions back to keep various toolsets in sync […]
What is AIOps?
AIOps is the application of analytics and machine learning to automate some aspects of DevOps and IT operations management. Like all new technologies, it may take time to discover the best ways to get practical results. However, AIOps is already showing a lot of promise in three key use cases: Metrics and Visualization – DevOps […]