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3 tangible ways to improve your customer service in Jira Service Desk

This is a guest blog post by RefinedWiki, maker of theming add-ons in the Atlassian Marketplace. Jira Service Desk comes with lots of great add-ons crafted to let you build upon what you get out of the box. As add-on creators ourselves, we focus on user experience — and in particular the user interface of […]

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Test automation: Why you need it and how to get started

This is a guest blog post by Xpand IT, maker of add-ons in the Atlassian Marketplace. When companies today are trying to ship as fast as possible, test automation is becoming more and more essential. Test automation is when you use an automation tool to test the functionality of your software and find bugs. Many developers […]

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5 real-life examples of beautiful technical documentation

This is a guest post by Nils Bier, Customer Success team lead at K15t Software. He has been working to help technical communication teams by using Atlassian tools and Scroll add-ons for 5 years. [cta] Technical documentation is an invaluable resource for your users. And with fast-moving development teams and product release cycles, it can […]