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Applications open for App Week Berlin 2019: Cloud for the Enterprise

We’re now accepting applications for the next App Week, which will happen June 3-7, 2019 in the heart of Berlin, Germany. As Atlassian’s cloud growth moves into the enterprise, make sure you’re ahead of the game with cloud apps that will meet their demands. We will have product teams from Jira Software Cloud, Jira Service Desk Cloud, Confluence Cloud, […]

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Product roadmap vs product backlog: both essential, better together

This article was authored by Jim Semick, co-founder of ProductPlan and frequent speaker on product development. As an agile product team, you likely have both a strategic roadmap and a backlog in Jira Software. How can you use both in the most effective way possible? Naturally, the strategy from your roadmap is what drives prioritization […]

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How to build a design system that will last

This is a guest blog post by UXPin. Design doesn’t scale easily because it’s a mixture of art and science. It’s traditionally been thought of as a cottage industry – a bunch of specialized folks crafting beautiful one-off solutions. [cta]But, with the recent surge of design roles industry-wide, the design world needs a more modular […]

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Predictive Quality Analytics: delivering better quality, faster

This is a guest blog post by Atlassian Marketplace vendor, QMetry. Tracking and fixing bugs through automation and manual testing processes is becoming increasingly efficient. However efficient it may be to getting code shipped, the downside is, there’s no predictability to it. The next big thing that will alter the landscape of software testing is […]

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4 ways to answer any customer support question

This is a guest blog post by Atlassian Marketplace vendor, StepShot. What’s your biggest challenge in your job as a customer support agent? Let us take a wild guess: it’s responding to customer support questions. Being in customer support (either internally in IT, or externally in customer service) is sort of like being a teacher, a […]