Author
[guest author fields > title]
Confluence Massive: Clustered Wiki
Confluence 2.3: bigger, better, and ready for download. The latest edition offers users an optional clustered configuration, Confluence Massive, that provides unlimited scalability, together with exceptional performance and reliability, for large deployments of the wiki. In addition, Confluence 2.3 contains dozens of other new features and improvements, including a People Directory, which allows users to […]
“How do we make our support more valuable to our clients and to our company?”
This blog from Ephox is excellent! I really appreciated the thoughts about the value of support, and this blog nailed it. As social beings people basically want to make connections with people, yet in situations where products are bought and sold online interactions between your clients and your staff can be few and far between. […]
Sage Advice Coming Soon
When trying to find an answer to a question about an Atlassian product, where do you start your search? Some users start on our online bug reporting and feature request instance of Jira, others begin on this website, product documentation, or Atlassian support or forums. Over time, many questions come up again and again across […]
Crowd(ed) Debate
Following the London Atlassian User Group there was a lot of online discussion about Crowd. In The Wisdom of Crowd? (and at the user group), Miles Metcalfe asked whether Crowd would have Shibboleth. UK institutions will be pushed to Shibboleth once their current access management service, Athens, becomes chargeable. Justen Stepka, lead developer on Crowd, […]
Introducing Crowd
A few months ago, I blogged about the acquisition of Authentisoft and their product IDX. Three months later, we’re happy to announce that IDX is now available as an Atlassian product, Crowd. Justen Stepka, co-founder at Authentisoft and lead developer on Crowd, blogged about it here, too. User management is a problem that plagues just […]