A product manager’s guide to release planning
Growing up, my ski coach always used to say “If you don’t plan for it, it won’t happen.” He wanted us to set goals and lay out a path to reach them. The same sentiment can be applied to building software, except building software is much more of a team sport than skiing. You need […]
Stay informed (but not bombarded) with Confluence batched notifications
Confluence batched notifications send you more relevant email notifications. You still receive the information you care about most, but you receive fewer notifications. Read on to learn more, and while we’re at it, check out five tips on how to use Confluence to stay informed about changes to your work and making sure to get the right updates from your team and around your organization.
Twitter’s 5 tips for a successful knowledge base
Twitter has grown rapidly over the last few years, adding employees, offices, and acquisitions as quickly as the next trending topic explodes and dies away. Growth and change internally puts a burden on the IT team to scale support, and they’ve done that with a robust knowledge base in Confluence. To get the scoop, I sat down with Twitter’s Manager of IT, Alex Stillings, and IT Support Engineer, Alex Hernandez.
How to get $#*! done faster with the new Confluence dashboard
We thought about how people start their days and their work in Confluence. We listened to feedback about the content people need right away and how often they access it. And we discovered that most of you spend the vast majority of your time working in one space, and highly value getting back to recent work as quickly as possible. So, we made it easier to find and resume your work with a brand new Confluence dashboard.
Confluence performance: twice as fast in the cloud
We need tools that support the speed at which we work. Even a slight wait can throw you off your flow. Have you ever gotten impatient while waiting for, oh… I don’t know… a Confluence page to load? So you pop over to Facebook (just for a sec – seriously!), and after chuckling over some pics […]
How to build a release planning page in Confluence
Every product release requires a lot of hard work and a ton of coordination between individuals and teams. In some places, a release coordinator takes this on as a full time job, while in others, a developer, product manager, or project manager might be in charge of release planning. At Atlassian, we use Confluence to collect and organize […]
Tips for agile product management
At Atlassian, we pride ourselves on building great products. We rely on our fantastic product managers and product owners to lead the product design process. We’re also strong advocates of agile methodologies for software development, and love to share what we learn about agile with all of you. We’re excited to bring it all together […]
Share tribal knowledge securely with Confluence Questions 2
We built Confluence Questions to help you share tribal knowledge and get answers to your questions at work. It’s helped us share broad, Atlassian-wide questions and get answers to specific questions, too. Today, we’re excited to announce Confluence Questions 2, which will help you share information within your team by making sure questions are both relevant and secure.
Webinar recap: How to build an engineering knowledge base using Q&A
We hosted a webinar last week called ‘How to build an engineering knowledge base to power better development,’ which covered how to transform your development process to make it more collaborative using Confluence and Confluence Questions. If you missed the live event or want to share it with your team, here’s the webinar recording!
Webinar: Power better development with an engineering knowledge base
You and your software development team are invited to our upcoming webinar, “How to build an engineering knowledge base to power better development.” We’re teaming up with Atlassian Expert, Praecipio Consulting, to teach you how to augment your development process with better knowledge sharing using questions and answers (Q&A).
Watch the webinar: practical advice for agile product management
We recently hosted a webinar with two Atlassian product managers called “Practical Advice for Agile Product Management.” Confluence product managers Sherif Mansour and John Masson shared their expertise on the elements that go into building great products, starting with conducting research and customer interviews and concluding with how you can tell a story about your release. We recorded the webinar for any of you that missed it or want to watch it again and share it with your teams.
Sharing knowledge is easy with Confluence Questions 1.1
Forums and email distribution lists were great tools for communication in the 90s, but neither is as effective as a question and answer platform for sharing knowledge with your team or company. Starting discussions was easy, but finding answers in long winded forum threads or buried in email proved tiresome. The latest update to Confluence Questions combines […]
Watch the Do Knowledge Right webinar – How Q&A can change how you share information
Last week, we held a webinar for a couple hundred people about how Confluence Questions can be used to better share knowledge. We were joined by Kim Wall, a senior IT Analyst from Principal Financial Group, and Ryan Anderson, the Product Marketing Manager for Confluence at Atlassian. They both shared a number of key insights […]
Webinar: Do Knowledge Right: How Q&A can change how you share information
Sharing knowledge at work can be tough. Employees are scattered across different departments and geographies, working on different projects, and constantly creating pockets of tribal knowledge, not to mention the expertise everyone brings from past experiences. Join us for a live, 30-minute presentation on June 4th from one of our customers and one of Atlassian’s […]
Confluence Questions 1.0: Share Knowledge with Q&A
Sharing knowledge within your company can be hard. Employees are often scattered across different departments and locations, working on different projects, and constantly creating pockets of tribal knowledge. When someone has a question, they’re not sure who to ask, or how to find the answers they need. The journey to find an answer usually includes searching […]