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Calling all education non-profits! The Atlassian Foundation wants to give you $25k

Know of a non-profit focused on education doing great things in the world? The Atlassian Foundation is now accepting applications for $10,000 grants.

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How Atlassian Support configures SLAs in Jira Service Desk

[cta]Atlassian Support is a global operation. With six regions, 24/7 availability, 15 products, cloud and server deployments, and different support tiers, we have a complex set of rules and logic about ticket routing. But even with our complex ticket routing system, getting the right engineer on the job in a timely manner for round-the-clock support requests […]

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We’re updating our support offering for server starter (10-user) licenses

Community Support Starting July 10th, we will be supporting Server Starter Licenses* exclusively through the Atlassian Community. History of Starter Licenses and Community Our server 10-user license tier, otherwise known as the Starter License Program, has always been affiliated with our friends at Room to Read. Since 2009, Atlassian and Room to Read have partnered to raise […]

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Atlassian Foundation in Cambodia: Transforming poverty through education

A team of 11 Atlassians visited Cambodia to further our efforts in rebuilding education there. This is a continuing post in our series on the Atlassian Foundation’s contributions to Room to Read in Cambodia. Read more in the series here. The Atlassian Foundation team is back from Cambodia, and each of us had a profoundly transformative experience. In this post I’ll […]

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Atlassian Foundation in Cambodia: An introduction

A team of 11 Atlassians is headed to Cambodia to further our efforts in rebuilding education there. This is the first post in our series on the Atlassian Foundation’s contributions to Room to Read in Cambodia. Check back soon for more posts. The Atlassian Foundation in Cambodia It’s hard to believe it’s been almost five years since Atlassian […]